Lakefront Cape Coral Escape w/ Heated Pool!

Reviews

• Overall good

  4/5

  Had a couple of problems however the home owners were very open and on top of each situation that came up. When we arrived (Sunday) we were told that the pool was messed up but someone would be by on Tuesday to repair it, after our girls got trapped in the room off to the side, the guy came out on Monday to fix the door to the room, as well as the pool. The wifi was not working the entire trip until the day before we left, however they did give us a heads up that it was a little slow and they were scheduled for an upgrade. Once the upgrade happened (the day before we left) the wifi was great. Cooling of the home was a little challenging we keep our personal home set low, and for some reason during the day it got a little warm inside the house, however the homeowner had someone come out and take a look at that and resolved it once we left. The home is beautiful and they are VERY accepting to help fix whatever problems you have. New to the rental part of things so there will always be trail and error but overall they done everything in their power to suit us and make the issues right.

• A few issues to address

  4/5

  Just a few issues to help you with future renters: 1. The lock mechanism on the bathroom door in the pool house should be changed out. It locked and we needed to remove the lock screws and re-install to open the door. 2. The bathtub in the main house bathroom needed to be unclogged. 3. The refrigerator has rust deposits that get into the ice. Hope these are helpful. Overall we really enjoyed the trip and having a pool house, and bike was a very nice option.

  *This review was originally posted on Vrbo

  Manager's Response:

  Owners response: "Dear David, we would have been happy to address any issues you had if you would have called. We are always available to assist when needed.
  - We were unaware that the bathroom door lock was not working, we could have replaced it for you in a short time.
  - We would have unclogged the bathroom tub also, you never know what is being put down the drain.
  - Our home went from well water and septic tank in October, and well water is very hard on appliances, bathtubs, sinks, washers, and all faucets.
  - This house is now on city water and sewer.
  - We currently have replaced the refrigerator with a very nice brand new one and a new microwave.
  Thank you for your review so we can address all issues with our home away from home. We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays! Sincerely, Laura Williams"

• Fantastic Getaway!

  5/5

  The house was very clean and in amazing condition. Host was extremely responsive to any questions that were asked and was very helpful with recommendations. All amenities were provided. Our group of friends were visiting town from Ohio for a pickleball tournament with an incredible view on the porch in the morning of the sunrise and relaxing in the pool relax after a long day on the courts. The local restaurants were incredible with easy access to Publix when something was needed from the store. This property was perfect for everyone without being on top of each other. Highly recommended for a small getaway. The owner provided some personal touches such as bottles of water, welcome snacks, and coffee, which was fantastic after a long day of travel. Thanks for the great long weekend!

  Manager's Response:

  From the owners: "Dear Jason, thank you for the awesome review! You were our first guests, so it's been a learning process. We have added many new things to the home: a new fridge, microwave, new outdoor fans, outdoor TV, and more to come.
  Thank you again!"