'Mountain Haven' w/ Deck + Pikes Peak Views!

Reviews

• Disappointed

  3/5

  While the house was pretty and in a nice neighborhood there were too many things wrong with the rental for the price paid. The management company was extremely quick to rectify issues and that was much appreciated. The property is on a dead end road but the back of the house faces an extremely busy and loud road making it difficult to get to sleep and quick to wake us up starting at 5:00 AM. Despite the management company’s quick response, our complaints seemed due to maintenance issues which gave the impression that no one was involved in the inspection process of this property , some problems being egregiously obvious. We would not book this property again when we visit the area.

  *This review was originally posted on Vrbo

  Manager's Response:

  Nancy, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -Thank you for sharing your experience with us; we're sorry to hear that you did not feel like you had a good experience.
  -We contacted our property manager to get more details about the maintenance issues you are referring to you. We were told that the most significant problems you brought to their attention were mechanical issues such as a broken silverware drawer and a front door that was sticking. We have since addressed everything you mentioned and we are happy to know that management was quick to respond during your stay.
  -Our home is in a rural, mountain neighborhood with no paved roads and no through streets. The road you're referring to is the main road for the neighborhood, and it only services our neighborhood. At the very busiest of times, we would say it is moderately trafficked; most of the time it is lightly trafficked. We have not received similar complaints about this matter as most guests feel the location is quiet and peaceful. It may be worth noting that we are in a mountain community where the house sits higher than the road, so the road noise may travel up toward the house. If you are a light sleeper, you may want to keep the windows closed so you are not disturbed by cars passing by.
  Thank you for taking the time to leave your review.

• Woodland Park Vacation

  5/5

  We loved our stay at the Mountain Haven. There was plenty of room for 4 adults and 5 children.The location was excellent. We had no problem going to the zoo or going in to Colorado Springs.Later, we went fishing on the South Platte River and everyone enjoyed their day. Bruce, the property manager, was very easy to contact & helped us out while we were there. We would stay here again. We recommend it.

  *This review was originally posted on Vrbo

• Wonderful experience

  5/5

  This place was awesome!! We stayed here because of it's proximity from Charis Bible College. Outdoor deck was spacious and beautiful. Beautiful scenery. I would definitely stay here again!

  *This review was originally posted on Vrbo

• Beautiful and convenient

  5/5

  Property is beautiful and conveniently located to access all the area has to offer.

  *This review was originally posted on Vrbo

• Beautiful & Cozy!

  5/5

  Beautiful home in a beautiful location. Plenty to do in the area, but the home is so comfortable and cozy that staying in is nice too. The home is very spacious and has a great outdoor area. Very clean, bedrooms are nice, and there's plenty of bathroom space between the 3 full baths. We loved the reading nooks in the bedrooms with a beautiful view. One of my favorite things was the well stocked kitchen- assortment of seasonings, tupperware, hand mixer, sharp knives, cutting boards, pizza pan, 9x13, even a small crockpot, lots of coffee gadgets, etc. You can tell the owners put a lot of thought and care into their home. The notebook with instructions and recommendations was helpful. We appreciated the thoughtful touches throughout the home. You won't regret staying here. We'll definitely be back!