Cozy Home w/ Deck & Mtn Views, Walk to Casinos

Reviews

• Mostly met expectations

  3/5

  The host contacted us about 8 on the morning of check in, which we appreciated. But when we had questions about TV operation around 7 that night we could not get ahold of him. A TV upstairs had a vertical screen damage and we could not access any method for viewing any content. We texted, left phone messages and emailed with no responses for our whole 3 day stay. We would have liked to watch something as a family after our days of hiking. The disappointment was in not hearing back from the host.

  Otherwise, it was an older home with some updates, but older-home quirks. Some of the outlets didn’t work and there was old water damage on the dining room ceiling. The beds were comfortable and we appreciated having a quiet, private space to relax.

  *This review was originally posted on Vrbo

  Manager's Response:

  Shared from the owner:
  
  "Hi Kalena, Thank you for taking the time to provide feedback on your recent stay. We are glad to hear that you appreciated the initial contact on the morning of your check-in and found the beds comfortable and the space quiet and private for relaxation.
  
  We apologize for the inconvenience you experienced with the TV and the difficulty in reaching us during your stay. Unfortunately, I was undergoing surgery in another state on the day of your check-in, which limited my availability. I did try to communicate this as best as possible, and I apologize if this was not adequately conveyed. The changes in Netflix’s policy regarding multiple users have also complicated access for our guests, and we are working on a solution for easier viewing in the future.
  
  We acknowledge the issues with the older home, including the water damage in the dining room ceiling. These are on our list to address shortly and to make the necessary repairs.
  
  Your feedback is invaluable in helping us improve our property and guest experience. Thank you for your understanding and patience."

• Nice, cozy, a bit rough around the edges

  4/5

  3rd stay, we like being close to central city and blackhawk but still far away enough to feel remote and serene. House has all the basic needs, but could use a refurb all around. Heat takes hours to build up comfortable temp, living area is dated ie stiff queen anne chairs and a saggy old sofa. Keurig is nice but no k cups to use. Side door wont close. Little nuisance items that could easily turn the stone cottage into a more desireable home. Otherwise, it was another fun vacation.

  *This review was originally posted on Vrbo

• Nice, cozy, a bit rough around the edges

  4/5

  3rd stay, we like being close to central city and blackhawk but still far away enough to feel remote and serene. House has all the basic needs, but could use a refurb all around. Heat takes hours to build up comfortable temp, living area is dated ie stiff queen anne chairs and a saggy old sofa. Keurig is nice but no k cups to use. Side door wont close. Little nuisance items that could easily turn the stone cottage into a more desireable home. Otherwise, it was another fun vacation.

  *This review was originally posted on Vrbo

• Nice, cozy, a bit rough around the edges

  4/5

  3rd stay, we like being close to central city and blackhawk but still far away enough to feel remote and serene. House has all the basic needs, but could use a refurb all around. Heat takes hours to build up comfortable temp, living area is dated ie stiff queen anne chairs and a saggy old sofa. Keurig is nice but no k cups to use. Side door wont close. Little nuisance items that could easily turn the stone cottage into a more desireable home. Otherwise, it was another fun vacation.

• CC weekend

  5/5

  Great location and communication with owner was outstanding.

  Positive:

  Negative:

  *This review was originally posted on Vrbo