Spacious Family Home w/ Deck + Million-Dollar View

Reviews

• Great

  5/5

  Great house, great host, very helpful when we had problems with our booking. Thank you!

• Not the best

  2/5

  The home was decent. It hasn't been updated in a few decades. The fridge and appliances are older and the railing outside is very unsafe. It moves when you are on it. This is on the second level. The hand soap was full of water and a little soap. So you had to get a ton to clean your hands properly. Showerheads are made for people who are 5 foot.

  *This review was originally posted on Vrbo

• Our Anchorage Visit

  1/5

  The location of the property was excellent. Unfortunately, the house was very dirty, we had to vacuum and dust and the dishes were not left clean. Also had to clean the counters, stove and coffee pot. We have pictures of the way the house was left if you would like to see. Also we were surprised at all of the deferred maintenance inside the house and even questioned the safety of the deck.

  *This review was originally posted on Vrbo

• Great Anchorage location

  3/5

  This is a great Anchorage location that comfortably slept our group of 7 (we had out of town guests - too many to host at our place). Love the expanding dining table!

  Constructive feedback: The kitchen could use a utensils update... we ended up bringing our own measuring cups and some other kitchen items, plus larger fans because some windows did not open.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jen, we appreciate your feedback about your stay, and we reached out to the homeowner for their insights. Here's what they wanted to share:
  -"Thank you for your positive comments about the location.
  -We provide a complimentary allocation of towels. In each bedroom, there's a full set of towels for two guests. For a three-bedroom unit accommodating up to seven guests, we provide three complete sets of towels and washcloths. Our attentive staff is on-site and readily available for any guest requests or assistance.
  -No guest assistance requests were received during your stay, and previous summer guests encountered no issues. We'll review and stock the kitchen utensils for meal preparation. While we usually interact with guests to provide recommendations for local attractions and dining, we didn't have the opportunity with these guests. Be assured, we were available throughout their stay to address any concerns or questions.
  -Rest assured, we were available throughout their entire visit to assist with any concerns or questions they might have had.
  Our commitment to all our guests is to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews."

• Beautiful views but dated property

  2/5

  The views are as pictured, but the property is dated and in need of updating. Table legs are very unstable, deck boards are rotting and feel like someone will fall through, cabinet doors are wonky, door handles are loose, master bath toilet clogs all the time for no reason, whole house lost water for a few minutes, several windows don’t open anymore, etc. It should also be added to the listing that the owner lives downstairs. While he’s friendly and responds right away when there are problems, he is quite loud and can often be heard on the phone, coughing, or watching tv. The check-out instructions are lengthy and you have to clean half the property yourself after paying cleaning fees, and they threaten additional charges if you don’t. It’s also frustrating that the whole booking is handled through a separate management company, and you can’t access info through VRBO and need to make an additional account. The kitchen was well stocked (but dated pans/utensils) and the property was very clean. But the pictures make it look nicer than it is, and the description of it being a home to yourself is misleading.

  *This review was originally posted on Vrbo