Pet-Friendly St Louis Home w/ Grill & Backyard

Reviews

• Nice Stay

  4/5

  We had a nice stay at the property. Could use some updating, but overall nice. Good backyard!

  *This review was originally posted on Vrbo

• Just right for us

  5/5

  We enjoyed the house, the amenities and the location. Very clean. We had a big family dinner for Thanksgiving and found all we needed for that. Location was very nice, felt quiet and safe.

  Manager's Response:

  Shared from the owner: "Hi Jane, thank you for taking the time to leave a review. We're thrilled to hear that you enjoyed your stay and truly appreciate your kind words. It means a lot to us that our efforts are recognized. Thank you for choosing our home for your vacation. We hope to welcome you again soon!"

• Nice place and great location

  5/5

  The house was very nice and well suited. The only issue was the Internet did not work. Not a huge issue for us due to spending very little time in the house. Overall very good time.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: “Hi Michael, I'm so sorry the internet didn't work. We usually have very reliable service. Thank you for your stay and review. We hope to host you again very soon”

• Fairview

  2/5

  Place was not cleaned before our stay. Beds weren’t made and I had to do laundry to clean the bed sheets. The bathtub had standing water in it and needed to be cleaned also. Dirty place when we checked in.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  We sincerely apologize for the oversight in cleaning before your stay.
  -While we understand how inconvenient this was, please know that our guest contact was available and would have promptly addressed the situation if notified. We did not hear anything from you.
  -As a gesture of goodwill, we would like to reimburse you a $150. Please reach out to us for more details.

• very nice with a couple of major issues

  4/5

  We stayed over the Memorial Day Holiday weekend. Everything went smooth except for a couple of major concerns. The hand rail going upstairs was completely pulled out of the wall on one end. This is dangerous for going up and down the steps. The back door deadbolt is also broken. I called and spoke to the manager and she said she was contacting the owner and said somebody should come out to fix at least the railing. No one ever showed up. Everything else was great.

  *This review was originally posted on Vrbo

  Manager's Response:

  The Owner's response:
  "Hi William, thank you for the review. The railing leading up the few steps from the street to the grass isn't completely pulled out. It's a little wobbly but the property manager checked and it is sound.
  I will see if I can find someone to tighten the railing.
  Also, the back door lock is ok. Again, my property manager checked and said it was working fine. I'm not sure what the issue was."