Modern Turnerville Cabin w/ Hot Tub & Scenic Views

Reviews

• Turnerville Sled cabin

  5/5

  worked out great for our sledding group of 10. Excellent space for parking trucks and trailers. five bathrooms made mornings a breeze.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Brian, thank you for your five-star review! We appreciate it. So pleased you were pleased. The Bunkhouse on Willow Creek is a great home away from home for sledding groups. You do not need to trailer to many great spots like Willow Creek Canyon and Grover Park. Just jump on your sleds and go. The large hot tub awaits you at the end of your day. We hope you will be back again next winter!"

• Interesting situation with no business owning a STR in the cold.

  1/5

  We were supposed to stay at the bunkhouse, however the day of our stay I was informed by the prop mgr that the pipes froze and there was no water. As 10 adults were flying in from all over the country and we booked this trip 3 months prior, we were very bummed to find out that the house was not usable. The mgr was super nice and found us another place around the corner. It was a beautiful home too. It just did not have a hot tub, this was a deal breaker when choosing a home since we were there to snowmobile for days and are all over 50 and have bad bodies. But we obliged and were grateful that they had somewhere to put us. Then the craziness began… the bunkhouse owners told us they were not going to pay the difference in costs between the 2 homes since the new place was so much more expensive. We did not choose to be there, we were told to go there. Then we were added in on email communication between both owners and managers. We are just the guests, I should have zero part in that. It was days worth of emails and phone calls to have this resolved. The business decisions on the bunkhouse were extremely poor first off, you own a house in the snow when it is below freezing most of the winter, the pipes shouldn’t have froze. That is a them problem, not a me problem. This is an annual trip that we do yearly and we were looking for a place we could come back to year after year, but having a trip planned and not knowing if we will be able to stay at the house is not my idea of fun.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Carrie, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We’re truly sorry things didn’t go as planned with your stay at The Bunkhouse on Willow Creek. We completely understand your disappointment, and we appreciate you recognizing Sandi’s quick efforts to secure alternative accommodations.
  - Unfortunately, the water issue turned out to be a mechanical failure, not frozen pipes, and while we always prepare for extreme weather, this was an unexpected fluke. As for the hot tub, we did extend an invitation for your group to use ours, but we never heard back.
  - Regarding the cost difference, we assured you we would cover it, and after negotiations, we did exactly that. We also agree that you should not have been included in any owner-to-owner discussions, and we regret that the owner of the other property included you in our communication.
  We take great pride in our property and guest experience, and while we regret this trip didn’t go as planned, we’d love the opportunity to host you again in the future.

• Perfect Thanksgiving stay!

  5/5

  My husband used to visit star valley when he was a boy. We came back for thanksgiving, got to see all the places he had great memories of. This house was perfect for us. We had a great time, got some snow and felt like we started the holidays!!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "We are so happy your time at The Bunkhouse on Willow Creek, and Star Valley, was a great way to begin the holiday season. We hope to see you again!"

• Slice of heaven!

  5/5

  Such an unbelievable stay at the Bunkhouse! The setting is unreal and the home is beyond comfortable and well-appointed. There is such incredible attention to detail at every turn. We spent so much time on the deck, around the fire pit, and in the stream. Perfect for kiddos to explore and adults to disconnect and enjoy nature. We will absolutely be back! Thank you!

  Manager's Response:

  From the Owner: "YAY! Thank you, Carly! We are pleased you enjoyed your stay at The Bunkhouse on Willow Creek! We will look forward to seeing you again!"

• Amazing property with views out of magazine!

  5/5

  The photos don’t do the proptery justice! It was an amazing stay, very clean and modern, wonderful views. I would definitely stay again.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hello Jeffery! We are thrilled we meet your expectations, and then some. It really is a magical place. We look forward to you returning. All the best!"