3 Mi to Snowshoe Resort: Cabin w/ Hot Tub

Reviews

• 3/5

  Cable channels not available as advertised. Dishes were put away dirty. Nice beds and quiet area

  *This review was originally posted on Vrbo

  Manager's Response:

  We’re so glad you enjoyed the quiet location, but we’re sorry other aspects fell short of expectations. After sending your feedback to the owner, they’d like to share the following:
  - Cable service isn’t offered at this home and wasn’t mentioned in the check-in instructions, but guests can stream content using Roku. A nearby service line issue may have disrupted some channels, and we let you know you could log in with your own accounts or use ours—you were comfortable with that option.
  - We’re sorry the dishes weren’t up to standard—our substitute housekeeper may have assumed they were clean in the dishwasher, and we’ve followed up to make sure this doesn’t happen again.
  - We’re glad to hear the beds were comfortable and that the peaceful setting made for a relaxing stay.
  Thanks for taking the time to leave your review.

• 5/5

  This was our second time staying here and the host Trina is great. Cabin is updated, clean, warn and welcoming. I recommend stopping by!

  *This review was originally posted on Vrbo

  Manager's Response:

  I am so happy you guys had a great time. Come back anytime! Thank you so much!

• My experience

  2/5

  The cabin was beautiful inside and was very happy with literally everything inside and would say the same for outside. My issue is the furnace never worked. Even after a repairman came Monday, hot tub was 4 person and only 1 corner worked with jets (did not notify). Felt like I was deserving of a voucher or refund of some amount.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your review, Matt, and for your patience as we worked through the furnace issue. I understand how important a properly functioning heating system is, and I regret that it wasn't fully resolved sooner during your stay. We did everything possible to expedite the repair, including having a technician arrive by Monday morning, and we provided additional heaters and the use of gas logs to ensure your comfort.
  
  Regarding the hot tub, I'm sorry to hear that the jets weren't functioning as expected. Had I known during your stay, I could have assisted or provided instructions to resolve the issue. Based on your feedback, I will be updating the instructions for future guests.
  
  I appreciate your understanding during your stay and am always striving to improve the experience for all guests. Thank you again for sharing your thoughts, and I hope you'll consider staying with us again.

• Driving...

  4/5

  Property was as described. Very quiet and comfortable. We went several places and had to drive a distance to get to them. But it was well worth it! Owner was extremely helpful with ideas on things to do in the area. We will definitely plan on at least one day at the Property to enjoy everything there.. hope to come back next year.

  *This review was originally posted on Vrbo

• Fantastic experience

  5/5

  The property was easy to find and very nice and clean. Communication with the property manager Trina was wonderful she gave us great information about the events and location. We had a wonderful anniversary weekend thanks so much

  *This review was originally posted on Vrbo