Family-Friendly Yakima Escape w/ Yard & Pool!

Reviews

• 4/5

• 5/5

  Fun home to stay in! So much room! Everything was clean and well appointed. Everyone really enjoyed our time there. The only improvement would be if we could have found the missing pieces to the bear puzzle-lol! Thanks so much, would love to stay again!

  *This review was originally posted on Vrbo

• 4/5

  I want to be fair to the home and to the owner of the home, but I would be remiss to leave out the negative experience that occurred because of poor communication between Evolve and...well, everyone else. The day of our arrival, we showed up to a frantic woman cleaning the home informing us that there is not a reservation today. A little stressful and the check-in was delayed 1.5 hours. I honestly think that the cleaning lady was far more stressed than we were and continually said that Evolve never told her there was a reservation. WE were the ones apologizing to her. We then noticed that there were fans running in every room. I thought it was pretty warm but decided to wait and see if once all 10 of us settled down for the evening if the temperature would relax as well. The next day was 95 degrees outside, and when we went to bed that night the temp inside was 77degrees.When we woke up it was still 75 degrees inside the home and we had a grumpy crew. We are all AC dependent and one of the three families has an infant who should not be sleeping in above 72degree temps. At 7am I reached out to the host. Seven hours went by so I sent another message. Two more hours went by and we decided to call instead of messaging the host. Turns out, our host is on their own vacation in a different country and we were not provided a more receptive host. After 11 hours, the owner showed up and fixed the problem. The lack of responsiveness lead to a damper, a grey cloud over half of the trip.

  *This review was originally posted on Vrbo

• 5/5

  House was perfect for our group. Kids loved the pool, putt putt and all the games provided. If we need another place in the area again, we will definitely rent it again. Thank you!

  *This review was originally posted on Vrbo

• Great home, terrible communication.

  4/5

  It's taken me a week to write this review because I want to be fair to the home and to the owner of the home, but I be remiss to leave out the negative experience that occurred because of poor communication between Evolve and...well, everyone else. The day of our arrival, we showed up to a frantic woman cleaning the home informing us that there is not a reservation today. A little stressful and the arrival was delayed 1.5 hours. I honestly think that the cleaning lady was far more stressed than we were and continually said that Evolve never told her there was a reservation. WE were the ones apologizing to her even though we did nothing wrong. Evolve gave a small refund for the trouble.

  We then noticed that there were fans running in every room. I thought it was pretty warm but decided to wait and see if once all 10 of us settled down for the evening if the temperature would relax as well. The next day was 95 degrees outside, we enjoyed the pool so much! That night though, the temp inside was 77degrees so we all opened our windows to cool the house as it was in the 60s outside. Well, when we woke up it was still 75 degrees inside and we had a grumpy crew. We are all AC dependent and one of the three families has an infant who should not be sleeping in above 72degree temps. At 7am I reached out to the host. Seven hours went by so I sent another message. Two more hours went by and we decided to call instead of messaging the host. Turns out, our host is on their own vacation in a different country and someone at Evolve closed out our ticket before it was ever addressed. Now, once we had them on the phone they called the owner of the home who arrived so fast! He was kind and lovely and it made us feel bad because we were so frustrated by this point and we just wanted the AC to work.

  The biggest takeaway for us is that next time we will not be contacting a host through the app that says, contact host. This has proven unreliable and we spent HALF of our trip frustrated and angry that no one was helping us. We will be calling direct every single time we use VRBO in the future.

  So, the house was great, it was large and there was room for all of us. A little dated in some areas and half of the outlets didn't seem to work (the plug falls out), but I bet you can look past all of that because the pool and the size of the property is pretty great. But if you NEED AC like our family does, beware.