Walk to Beach & Lake Access: Cozy Redmond Apt!

Reviews

• 2/5

  I've never stayed somewhere where i didn't have access to control the temperature of the unit. We used fans constantly. Listing says it's a fully equipped kitchen, and the photos show barstools that were not in the unit and cooking utensils that were missing. There were very limited kitchen items and a broken stove top where only 2 of the 5 burners worked. This made the kitchen impossible to bake without bake ware or prepare food without measuring cups or a mixing bowl. We got excited that there was a corkscrew but there were no wine glasses anyway. We required a functional kitchen to cook for our celiac daughter and we were unable to do so. The freezer had food spills and half eaten ice cream. There were no washcloths, but the owner brought 3 upon request.

  *This review was originally posted on Vrbo

  Manager's Response:

  The right vacation home is everything, and we're sorry to hear this one didn’t meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We were glad to assist during your stay and walked you through how to use the stovetop when you reached out. We also confirmed that all burners were working properly at that time.
  - The ice cream and snacks in the freezer were meant as welcome gifts, and we’re sorry if that wasn’t clear. We’ll make sure to communicate that better going forward.
  - While we don’t currently stock wine glasses, and understand how that may have been inconvenient, we do stock a variety of other glassware for guest use.
  - The barstools shown in the listing have since been replaced.
  - We’re taking a closer look at our kitchen setup to make sure it better supports all types of meal prep, especially for guests with dietary needs.
  We appreciate your feedback and are continuing to make thoughtful updates so future guests have the best possible experience.

• Quiet space

  5/5

  Very clean space and quiet. Close to the park and the water, also not far from tourist attractions. Had everything we needed

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the clean, quiet space and appreciated the convenient location near the park, water, and nearby attractions. It’s great to know the home had everything you needed for a comfortable stay, and we’d be happy to welcome you back anytime you’re in the area."