Family Winter Retreat w/ Hot Tub: 14 Mi to Slopes!

Reviews

• Rafaell

  5/5

  The overall stay was amazing. The house speaks for itself with an amazing host to compliment it as a whole. My family would love to come back on our next trip.

• September 2024

  5/5

  We stayed for 3 nights and had a great time. Very spacious and good amenities. Everything was clean and usable. The basement game room is a big plus for families with kids.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hello John, we are so pleased you and your family had a wonderful stay and were still able to enjoy the pool in September. Please keep us in mind if you would like to return in the winter to either hit the slopes or in the warmer summer months."

• September 2024

  5/5

  We stayed for 3 nights and had a great time. Very spacious and good amenities. Everything was clean and usable. The basement game room is a big plus for families with kids.

• Book this place!

  5/5

  Would book this house again any season of the year. Had a group of 8 plus dogs - there was plenty of room. Great amenities. Host was a great communicator. Checkout list was very reasonable and not too much. Great property!

  *This review was originally posted on Vrbo

• Whittingham

  3/5

  The house was large and comfortable.

  Not as clean as most homes we stayed in- Moldy shower. - Pool had not been cleaned prior to our arrival. The game room would have been nice if the foosball table had balls, the pool table had more than one good cue stick and if there wasn’t a pile of random leftover plastic pieces and toys that was basically trash.

  The hot tub was over chlorinated and burned us.

  The kitchen is huge and easy for many people to get meals together and not get in each others way. The dinning area was nice with plenty of seating. The outdoor fire pit was great and the fireplaces worked and plenty of wood.

  We won’t go back, because it was over priced considering all the things we couldn’t use or that weren’t clean. And we did send a message to the owner informing her of balls missing and the hot tub issue. She never responded.

  I wasn’t going to bother to leave a review since it wasn’t great, but an email came from VRBO asking.

  Positive:

  Negative:

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Roxanne, thanks for letting us know about your stay. We followed up with the homeowner after reading your feedback, and they would like to share the following:
  -"We genuinely regret that your stay did not meet your expectations, and we're disappointed that it wasn't perfect. It's important to us that our guests have an exceptional experience, and we appreciate you sharing your feedback.
  -We want to clarify that this is the first time we've been made aware of any issues, as we have no record of receiving direct texts or emails from you during your stay. We always prioritize responding immediately to all guest requests and strive to find solutions as quickly as possible if anything isn't in order.
  -Regarding the pool and hot tub service, our professional and experienced pool/spa company sanitize, test, and treat the water following the strictest standards. Had we known about the issues with the pool and hot tub, we would have promptly arranged for their return to ensure they were clear and clean, and the chemical levels were balanced.
  -Our commitment to the highest cleaning standards extends to checking every bathroom for any signs of mold or mildew. If we had been informed of any issues during your stay, we would have dispatched our cleaning team immediately to address them.
  -We've replaced the missing foosball and ensured that all four cue sticks now have tips. We understand that some of the children's toys may have shown signs of wear, and we acknowledge that a few minor items may not have been entirely satisfactory.
  Once again, we thank you for choosing our home, and we hope you continue to enjoy the rest of your summer."