West Dover Home - 3 Miles to Mount Snow Resort!

Reviews

• Great place for multi family vacation!

  5/5

  8 adults and 10 kids had an awesome time in this home. Beautiful, spacious, clean, and perfect for our extended family vacation. This is our sixth year going on vacation together and the best house we’ve rented. We plan to return!

  *This review was originally posted on Vrbo

• Awesome house for multi family weekend!

  5/5

  We had 8 adults and 10 kids ranging from 3-11 years old, the house was beautiful, spacious, clean. We loved it!

• Perfect For a Golf Trip

  5/5

  Very nice updated house with a great kitchen and family room for hanging out! Very Close to Mount Snow Golf Course so it was perfect for a golf weekend!

  *This review was originally posted on Vrbo

• Few too many issues...

  3/5

  1. Both fridges went out, ruined some of our cold foods, had to throw some out and live out of a cooler most of our visit 2. Weren't enough towels but someone came and got us more from a locked closet3. All night the last night, the upstairs smoke alarm went off intermittently (4 or 5x) with a voice shouting "fire"! We got up and checked the entire house the first few times and when we discovered nothing, it just became a nuisance4. Basement walkout had no bolt lock on inside of door so bunkbed room with 8 kids was full and any one of them could have slipped out the door in the night(we have one grandchild that sleepwalks) unbeknownst to us upstairs. They need to have a better lock system down there.5. Shower handle real looseWaiting to hear back from evolve the management company for a possible discount. Haven't heard back yet.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Brian, we always appreciate hearing from our guests, but the homeowner would like to take a moment to clarify a few things raised in your review:
  -We have high standards for the home, as evidenced in our past reviews, we sincerely apologize about the refrigerators not working properly on your first day. Nonetheless, we acted quickly the following day and we had a technician at the property as soon as we were able to repair the units
  -We typically lay out clean towels to accommodate the house occupancy, and we were more than happy to help to resolve this for you
  - Based on your feedback, the alarm may have been triggered by smoke detection or needed to be reset. There was a maintenance check on the smoke alarm after your stay and been confirmed as working properly, but we're sorry how this impacted your stay
  -Guest safety is one of our top priorities. The basement door does, indeed, lock as there is a lockbolt. We're sorry this was an issue for you and would have been happy to assist had you reached out
  -As to the shower handle is too loose, we know that it was used before your arrival without an issue, and we will be checking to make sure it is working properly to ensure our high standards are being met and exceeded
  -We were happy to provide you with a refund due to the issues you reported and hope this helped to make up for the inconveniences experienced!
  We appreciate your feedback, and we are confident that future guests will continue to enjoy five-star stays here!

• 5/5

  Property was great. Owner very responsive and friendly.

  *This review was originally posted on Vrbo