Orwell Cabin on Sunrise Lake w/ Private Dock & BBQ

Reviews

• Lake house

  3/5

  Location and views were great. The house was not clean - homeowner had shoes and paint cans in pantry. Two of the patio umbrellas were broken and water pressure was poor at best.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Elizabeth, thank you for your review. We’re glad you enjoyed the location and the views, but we're sorry to hear that some aspects of your stay didn’t meet your expectations. The homeowner wanted to address the concerns you raised:
  -The cleanliness of the home is a top priority, and we apologize if it fell short. We wish you had reached out to the Guest Contact during your stay if there were any issues you needed addressed. We would have done everything we could to resolve them immediately so that you could enjoy the home.
  -The shoes and paint cans were stored in a closet near the entrance, not the pantry.
  -We weren’t aware that two of the patio umbrellas were broken, as they were closed and tied up. After your feedback, one has been replaced, and the other has been removed. Going forward, the property manager will inspect the umbrellas during each turnover to prevent this from happening again.
  -We're sorry you experienced issues with the water pressure. A brand new filtration system was installed just this summer, and while we didn’t anticipate any issues so soon, we’ve since replaced it to ensure consistent water pressure. We’ve also instructed our cleaners to check the water pressure before guests' arrival.
  We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for. We hope to host you again soon!

• Nice family stay

  5/5

  The house was very comfortable and well equipped. The kitchen had everything we needed to cook and more! The grill worked well too. The view of the lake was wonderful, and having the kayaks a bonus. It would be nice to have a shore access to the lake, but the spot at Sunset Lake is very close by. Everyone was happy to swim at both places. We enjoyed the house very much, and found things as described. The only slight negatives are the road leading in and the access to the dock. Although every effort was made for safety of small children, the stairs leading to the dock are a little scary, as the hand rails have large open spaces. It was a big reach for our petite four year old to reach the rail, and with nothing under the rail, hard to feel secure. Overall, we had a wonderful time!

  *This review was originally posted on Vrbo

• Beautiful!

  5/5

  My cousins and our 2 babies had an amazing time during our stay. The inside was super clean and beautifully designed, and the lake was crystal clear you could see right through to the bottom. We already want to come back next year!

  *This review was originally posted on Vrbo

• vermont

  4/5

  Over all it went well

  *This review was originally posted on Vrbo

• Amazing!

  5/5

  We had such a great time and hope to come back again!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "We loved hosting your group, Mike, and would love to have you back!"