Charming Painter Home w/ Chesapeake Bay Views

Reviews

• Charming Painter Home w/ Chesapeake Bay Views

  4/5

  Went down to do some work on our nearby property and this place met my needs.Good location. House was well kept.

  *This review was originally posted on Vrbo

• Charming Painter Home w/ Chesapeake Bay Views

  4/5

  Went down to do some work on our nearby property and this place met my needs.

  Good location. House was well kept.

• way more fun than a hotel

  4/5

  Stayed here to go fishing worked out great

  *This review was originally posted on Vrbo

• Disappointing

  1/5

  Great location, quiet spot across the street from the Chesapeake Bay. Along with a cute not busy park with a small beach area to swim in, but that's where the good points stop.

  Main Issues:

  To begin with the living room had a thick overwhelming musty odor when we first entered the property. But most startling was that there was black mold on the ceiling in the master bedroom closet. This is abhorrent and needs to be remediated before renting ever again.

  Laundry room also had black mold in a cupboard where something broke through (an animal?) the ceiling and insulation. There was a whole roll of stained paper towels in this cupboard evidencing water damage. The shower curtain liner also had mold on it.

  All of the "clean" towels in the linen closet smelled like a musty wood closet (ironically, that is where they were stored) AND a majority of the white towels were stained with orange/peachy colored stains. Most of the stains came out when we washed the towels.

  There was also water damage to the baseboards in the smaller bedroom (that has a single size bed).

  After stripping the bedding and pillow cases from the beds we used, the pillows were all heavily stained, as was the master bedroom mattress pad (which I didn't remove). There were allergen covers on only two of the eight pillows .All window sashes were covered with dust and dead bugs. It is hard to imagine that these were cleaned at any time this 2023 summer season. A glue board from the pest control full of dead bugs

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for bringing your concerns to our attention, Verne, we appreciate your feedback on your recent stay at our property. We sincerely apologize for any inconveniences you experienced during your time with us.
  -We have thoroughly addressed the issues you raised, and we want to assure you that the health and comfort of our guests are of utmost importance to us. The musty odor in the living room has been mitigated by the addition of a product designed to absorb musky smells in the closet.
  -Regarding the black mold in the master bedroom closet and the laundry room cupboard, we have taken immediate steps to remediate the situation. Professional cleaning has been conducted to ensure a safe and healthy environment for our guests. Additionally, we have replaced the shower curtain liner, and we are committed to maintaining a high standard of cleanliness.
  -We appreciate your understanding and cooperation in washing the towels, and we apologize for any inconvenience caused. We have also addressed the water damage to the baseboards in the smaller bedroom and ensured that all bedding, pillowcases, and mattress pads meet the required standards of cleanliness.
  -The issue with the window sashes and dead bugs has been thoroughly addressed through a comprehensive cleaning process, and we have reinforced our pest control measures to prevent any recurrence.
  
  We understand the importance of providing a clean and comfortable space for our guests, and we sincerely apologize for falling short of your expectations. Your feedback has been instrumental in our efforts to improve, and we hope to have the opportunity to welcome you back in the future for a much-improved stay. Thank you for choosing our property, and we appreciate your understanding.

• Wonderful stay…can’t wait to go back

  5/5

  The house is in the perfect location. We love the little park private beach area so much. This is our second year here and planning to return year after year. Last year I commented that it needed a good cleaning and the owner came through. Much cleaner and updated the bathroom s bit. Many linens available and we love that there is a washer and dryer. My only complaint was that the ac was off when we got there but thankfully it was cool enough by bedtime. Thank you for such a great, relaxing and peaceful stay!