Quaint & Scenic Country Cottage, 3 Mi to New River

Reviews

• Lesson Learned

  1/5

  After reading reviews from renters past, I was hesitant to book this location; but being that it was a busy weekend nearby, our options were slim. When we arrived at the property, upon walking in, you were hit with the smell of cat, or rodent urine. The air was stale in the home, so it was very pungent. As the A/C unit in the living room didn't work, we were never able to solve this problem. It just kept baking in during the day, if you will. And obviously, not having A/C in the common areas of the house was an issue.Our 3 year old was playing on the floor in the living room (on a rug) and before we knew it, she was displaying signs of an allergic reaction. Sure enough, her pants were covered in pet hair. Upon further inspection later, we looked under the furniture and it was as if an entire animal were shed there. We were aware that this was a pet-friendly home and we have stayed in other pet-friendly homes as well. We have never had an issue where the home was not thoroughly cleaned though.In the home there is a sign that mentions the color of the water and the fact that it is iron-rich, but safe. Fine. We verified this to be sure, but what you don't know is that if you have a white, or light colored item you need to rinse in the tub; it will be brown afterward. Just an FYI. When we arrived at we the home we tried to contact the property manager via phone and email and never received a response. We did reach out to Evolve and they were kind enough to help us.

  *This review was originally posted on Vrbo

• Grandma’s Cottage

  4/5

  The cottage was very quaint and quiet. Even though it is near a road we payed no attention to passing cars. My daughter summoned it up as staying Grandma’s cottage. She loved it and she’s 15. Coming from her that was a big compliment. Great location to the things we wanted to do. People in the area are very nice as well. We will make a return visit.

  *This review was originally posted on Vrbo

• Good location

  4/5

  This was a nice location for exploring the area from the river to Galax.

  *This review was originally posted on Vrbo

• Was just "okay for price"

  3/5

  Busy street and photos are a bit enhanced. Upon walking in, there was a VERY strong odor of air freshener covering up an "older home smell" (i wasnt expecting a new house smell and was okay with the natural smell of the home, however the freshener was waaaaay too strong and gave a headache and sore throat) The two bedrooms were clean (except for someone elses socks in a corner of one of them. The kitchen stove and countertops were clean as well, however sticky floor where you could see spills had happened and the table cover needed a scrubbing from crumbs and slight stickiness. The couch/futon (which we had to use for the size of our party) was full of dog hair as was the carpet. I found the vacuum but when I tried to use it, is just spit out even more dust and fuzz :( I used a broom to get the best I could but obviously it wasnt great. Had to use blankets to cover so our son could sleep on it.The home needs many updates. The TV picture is going so everything was dark and/or red. This had nothing to do with fixing the color in the tv settings. Air conditioners only in the bedrooms, so on hit days the house is quite a bit stuffy and no portable fans. The grass was overgrown and the garbage can was full to the top.I emailed the owner via the email supplied (i had no phone service) to hipefully address several of these concerns within 2 hours of arriving and got NO RESPONSE. If I wasnt afraid of losing this $$ and having to pay for another place, I honestly would have found another place. But for the price and the fmfact that the beds and toilet and oven were clean, I made the best of it. I dont think I should have to pay the cleaning fee though as i cleaned what wasnt clean! they clearly need a new cleaner..

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Shannon, we want to make vacation rental easy for everyone, and we're sorry the home wasn't 100% guest-ready for your check-in. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We use professional photography for the home, so the features you see on the listing are accurately advertised.
  - We use a mild air freshener to keep the unit pleasant, but we're sorry if this didn't match your preferences.
  - We use a cleaning service to have the home professionally cleaned before each guest's arrival. We're sorry that a previous guest's item had been accidentally missed, and credited you for this inconvenience.
  - We've performed a deep clean of the house to make sure any pet hair has been removed from the couch.
  - We found no issue with the TV after your checkout.
  - We provide ceiling fans in all bedrooms to keep our guests comfortable.
  - The grass is professionally cut biweekly.
  Thanks for providing your feedback, we hope that the refund provided by the owner helped to make things right.

• Comfortable as home away from home

  5/5

  Love the big eat in kitchen. Very well supplied. The whole house is comfortable and much preferred over a hotel room. TV could use some attention.

  *This review was originally posted on Vrbo