Lakefront Huddleston Condo w/ Community Pool

Reviews

• Ok in the end

  4/5

  Nice condo - attractive decor, good view of the lake, nice that it allowed a pet - but needs a little maintenance TLC (gas fireplace didn’t work, broken toilet paper holder in the bathroom whose door doesn’t fully close, several burned out light bulbs.) Biggest problem was check in - the code to get in the building didn't work. Neither the "client contact" nor the owner responded to emails or phone calls. We called Evolve, who manages the reservations. We were advised to give them an hour to get an answer (e.g., from the owner); meanwhile we were invited to go to dinner and submit the receipt for reimbursement (15 per person, but we'd JUST eaten and weren't hungry.) We were told if the issue wasn't resolved in an hour we could call back, and they would cancel our reservation, refund our money, and suggest a couple other places we could try, but we'd be on our own to find lodging. Fortunately we were able to track down the phone number to another management company who also manages some of the units on the property, and they were able to give us a temporary code to get in the building so we could in the end access our unit and have a place to stay that first night. Turns out the building codes had changed the prior month, the owner hadn't paid attention, and nobody had notified Evolve who was sending out the check in instructions. We were the "lucky" first ones to encounter the new codes. We did get a real building code the next day, so ended up with the access we needed.

  *This review was originally posted on Vrbo

• Mariners Landing

  5/5

  The view from the condo was so beautiful, it’s the best view on the lake. The condo was very clean. When we arrived the AC was broken & we went without it until Monday. It was August so it was very hot. Another problem was the ammenties there were only a few towels and toilets paper no tissues, etc. Bring your own. We did but also had to go buy some.

  *This review was originally posted on Vrbo

• Beautiful location

  3/5

  PROS: Views were beautiful. The pool, hot tub and beach we went too were very well kept and clean. Staff was very friendly and helpful. We would definitely stay here again but not sure if we would stay in this particular condo.

  CONS: Prior to arriving (Friday before) I had emailed the owner because we hadn't received separate email from association for amenities info and access as stated and received no response. Thankfully, one of the employees at the pool helped us get in contact. We didn't know access code for the other pools and amenities until mid week. The Condo, although nice, had some circular stains on the carpets and odor that smelled of animal urine. We understood that pets were welcome but if a pet deposit is charged they should use it to properly clean. The toilet paper holder in the 2nd bathroom was broken off the wall. When I emailed the owner a picture the day of our arrival, again, no response and then the email came back undeliverable. The air conditioning did not stay on and we had to turn it back on every few hours even though it was set to auto. The beds were not that comfortable and the sheets were........let's just say, they really should get new ones. They literally had "cloth pill balls" on them.

• Nice property, iffy communication

  3/5

  Pros: property and amenities were great. Good size pool, never really crowded (we stayed mid week not weekend) smallish hot tub, fire pit. Beach at lake was great, my favorite part. Bring your beach chairs, chairs, umbrella etc. umintakewe reached a boat elsewhere on lake and used a slip. The condo was nice. Beds good. Bathrooms good but right. Living furniture very comfy and plenty for 4 adults. Deck was nice, furniture not comfy. Owners could do more to welcome, like a guide to property, how to get to pool and lake, about store, gym, other pool etc. Things we didn't figure out till end of week. Communication with rental company was terrible, emails useless. Phone calls ok after 3 attempts of getting disconnected. Elevator fast. On the 4th floor btw . Farthest bldg from amenities but not too bad.. board games nice. Kitchen stocked ok, limited cabinet space for pantry items (small detail). Only 1 towel per host, minor detail but we took lots of showers. Biggest problem was a/c was out on check in day, and didn't work great all week, and put on last day. Might want to ask about that! Really a nice place, great property, we'd stay again just not impressed with Evolve or response to a/c compliant. Like most things at SML, it's pretty far from civilization.

  *This review was originally posted on Vrbo

• Smith Mtn Lake Rental

  4/5

  This condo is fantastic! It was just as nice as seen in the pictures. The location on the lake is also excellent. Quick travel to several areas for family activities. Our only issue was with the A/C. Unfortunately the unit was in and out for our entire stay. The guest contact was very helpful however. They were able to drop off a portable A/C unit which helped with the temperature when the unit was not working.Would still certainly recommend this unit for a stay on Smith Mountain Lake.

  *This review was originally posted on Vrbo