‘Carter’s Hideaway’ by Fairy Stone: Pool & Hot Tub

Reviews

• Our vacation

  5/5

  We had a great time. My daughter and her twins live in Martinsville and this place was the best to spend a week with them. Lots to do even if we never left. We would absolutely stay there again.

  Manager's Response:

  Thank you Debbie for choosing Carter's Hideaway for your vacation with family. We appreciate your kind
  words. We look forward to your next visit.

• Weekend trip

  4/5

  We've stayed at this cabin several times and have always had a great experience — it's a beautiful place and perfect for a relaxing getaway. However, this time we were really disappointed with the condition of the pool. When we arrived, the water was very green, and the pump wasn't running at all. We contacted the management right away and sent photos. They said they would notify the owners and contact the pool service. After a full day with no update or improvement, we reached out again and were given the owner's number. She was kind and said she’d have her husband contact the pool company again, but unfortunately, we never heard back and the pool remained unusable for our entire stay. It’s frustrating because the pool is one of the main reasons we love this place. Other than that, we still had a good time, but we really hope this getsaddressed for future guests — especially since this has always been a go-to spot for us

  Manager's Response:

  From the owner: "Kimberly, thank you for choosing Carter's Hideaway. I appreciate your kind words and return visit to our cabins. I understand your frustration with the pool. Due to severe thunderstorms with high winds in the area and power outages, our pool pump's programming was lost. I called our pool company and another local pool company, but neither was available to assist with our pool. The third pool company was 4 hours away in Richmond. They reprogrammed the pool pump. The pool is now fully operational It was nice speaking with you. I look forward to your return visit at Carter's Hideaway."

• Incredible retreat

  5/5

  This was our second stay at Carter's Hideaway. We will definitely return. Truly a tranquil and relaxing vacation retreat! The cabins are fully stocked with all amenities, the guest host is attentive and easy to communicate with, the pool is clean. Both of our summer stays we had problems with bees and wasps, but we learned to work around them. You can honestly relax and unwind from the rest of the world at this hidden gem! Thank you for making it available for others to enjoy!

  Manager's Response:

  Thank you Sheri for the return visit to Carter's Hideaway. We strive to make everyone's visit comfortable and relaxing. We are blessed to have an amazing maintenance team to assist us. I'll be sure to share your responce with them. We look forword to your next visit at Carter's Hideaway. Take care.

• Great remote property

  5/5

  Loved the secluded location. Hosts are readily available if you are in need of anything. The pool was well kept and the cabins were well stocked.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for choosing Carter's Hideaway for your vacation. We are glad you enjoyed yourselves. We look forward to hosting your future vacation."

• Cabin in the woods

  5/5

  Ride in to Carter’s Hideaway on Thursday evening in the dark was interesting, but we were rewarded with an excellent experience for 5 days/4 nights!! Not much was left to guesswork, as switches were well labeled, everything worked as expected, facilities were very well maintained, and we were able to relax and enjoy our time away from Martinsville Speedway. Would love to be there when the pool is open, but enjoyed the hot tub every day.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you so much for your kind words. I'm glad Martinsville Speedway did not disappoint. Thank you for staying at our property. We look forward to seeing you again next year.
  Safe travels.