Damascus Cottage w/ Fire Pit - 1 Mi to Trails

Reviews

• Damascus cottage

  3/5

  The property was as pictured, for the most part surface clean. In the 2nd bathroom the towel racks were not affixed to the wall well and you could not hang a towel on them. We had a real problem with the kitchen sink not draining. 12+ hours after contacting the property manager, we did get a return call with a promise of a plumber to come by and look at the problem. He tried and was unable to fix the slow drain. He left with a promise he would return the next day with other equipment, sadly we did not see or hear from him. The property did not have a dishwasher so we had no recourse but to try to use the sink and wait for the water to slowly drain out; usually taking at least 2-3 hours.

  We loved the fire pit and the gas grill was a life saver.

  All in all would stay again ONLY if the drainage problem was fully rectified.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jan, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: 
  - We've inspected the towel racks and confirmed that they are securely fastened to the wall.
  - We didn't see your message until the following morning due to the late timing, regarding the issue with the sink. Once aware, we promptly reached out and dispatched a plumber immediately. The plumber dedicated two hours to address the problem but discovered a more serious issue, making it a more extensive repair. Due to the nature of the problem, we had to wait until your checkout to begin the necessary work. We appreciate your understanding during our communication about this matter and we're pleased to inform you that the issue has been successfully resolved.
  We do all we can to provide an excellent guest experience and we look forward to hosting many satisfied guests.

• Vacation

  5/5

  Enjoyed the property!

  *This review was originally posted on Vrbo

• Nice Little House

  4/5

  The house location was good for us, as our trip revolved around riding on the VA Creeper Trail. The house has a cute interior, with 2 bedrooms. The house has been remodeled on the inside to make it feel very cozy. If I were in the area again, I would stay in the house.

• Cabin was roomy and comfortable

  4/5

  Stayed 2 nights. Very clean, needed to be dusted but otherwise in excellent condition.

  *This review was originally posted on Vrbo

• Great getaway home!

  5/5

  This house was perfect for our needs. Walking distance to the Damascus Diner and the Distillery. The house was so nice and cozy. The owners have done a great job with the decor. Everything we needed was supplied. Well done! Will definitely go back.