South Salt Lake Home w/ Hot Tub: 7 Mi to Downtown

Reviews

• Ski Trip

  5/5

  Great house. Very spacious. Very clean and modern. Hot tub was perfect for after a long day on the mountain. Super responsive host.

  *This review was originally posted on Vrbo

• Good location, problematic visit.

  3/5

  The property manager was communicative at first, but as the visit went on, slowly lost cadence. Multiple furnishings were broken on move-in, and the fridge was leaking. Major things taken care-of before move--in, but a bad first impression regardless. No extra pillows/blankets/towels, and ran out of toilet paper on day 2. Previous guests left a lot of miscellaneous objects that didn't get found by cleaning staff. Outdoor garbage is a heaping mess. No functioning smoke detectors. Ski gear storage/organization in the garage was good.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Richard, we shared your review with the homeowner, who provided the following response:
  -We regret that your stay didn’t meet a 5-star experience and appreciate your open communication. While the cleaners worked to accommodate your early check-in, unexpected property damage was promptly resolved after your arrival.
  -Each bathroom is stocked with toilet paper, including extra rolls under the sinks, with over ten rolls available at the start of each stay. Extra bedding, pillows, and towels are usually stored in the upstairs closet, though it may have been accidentally locked — our apologies if that occurred.
  -Regarding the miscellaneous item, the home offers complimentary promotional samples from our partners, including Monster Energy drinks, chocolate bars, tea, deodorant, and more items coming soon.
  -The leftover cardboard boxes were from a recent delivery and are scheduled for removal shortly. We apologize for any inconvenience this may have caused and are actively addressing it.
  -The home is equipped with multiple interconnected smoke detectors on each floor, which are tested regularly to ensure guest safety.
  We're glad your stay was enjoyable overall. We appreciate your feedback and look forward to welcoming you back, aiming to exceed your expectations.

• Can't wait to stay AGAIN!!!

  5/5

  So spacious. VERY CLEAN. The hot tub was clean and spa towels were provided for hot tub use. The kitchen was stocked so well and had everything we needed. The bedrooms were clean, spacious and comfortable. I would absolutely recommend this place. The basement was fun to play ping pong in too!!! The garage had boot dries and places to hang out skis. It was the perfect ski house and great location to the slopes and restaurants.

  *This review was originally posted on Vrbo

• 5/5

• Salt Lake House

  3/5

  House in general was in good shape. Location is not immediately adjacent to really anything but easy enough to get to. Really good amount of space in the house. Hot tub and ping pong table were great. Shower in bathroom didn’t work at all, property manager was already aware but we weren’t able to get to resolution during our stay. No hot water in kitchen.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Steve, thank you for sharing your feedback with us. We’re sorry to hear your stay wasn’t as excellent as we hoped it would be, but we’re glad you found the house in good condition and enjoyed the hot tub and ping pong table. The property manager informed us that they were able to assist with troubleshooting the shower issue, and we apologize for any miscommunication. A plumber has since been dispatched to fully resolve the problem.We truly appreciate your feedback and the opportunity to make improvements for future stays.