Unwind Fireside: Wills Point Gem w/ Hot Tub & Pond

Reviews

• 2/5

  The property is a beautiful home in an excellent location with a well-designed layout. Unfortunately, our stay was significantly impacted by issues related to the home’s maintenance and readiness for guests.Upon our arrival, the temperature inside the home was 80F downstairs and 86F upstairs. Despite the presence of three thermostats, setting them to 72F and waiting over an hour did not result in any temperature change. I made several attempts to reach the listed contact number before finally getting a response. The representative informed me that “it’s a big house and it takes a while to cool off” and stated that everything had been fine during a recent visit.Despite this, the temperature remained uncomfortably high throughout the evening. We ultimately had to secure hotel accommodations for the night, as the home was not in a livable condition. We received meaningful assistance only after contacting the management company directly. Following further discussion, it was agreed that we would not be charged for that night.The following day, an HVAC technician arrived between 10:00 a.m. and 12:00 p.m. and resolved the issue, but this caused significant inconvenience, particularly as we had additional guests arriving that day.In addition, the pool had not been cleaned prior to our arrival. There was visible green slime on the walls, indicating it had not been properly maintained or serviced.This was especially disappointing given that our reservation was made months

  *This review was originally posted on Vrbo

• 2/5

  The house was large and spacious and beautiful. Sadly two of the beds had dirty sheets on them. I know this because there was hair between the sheets and in another bed, dirty Kleenexes between the sheets. There was hair in the bathtub upstairs the kitchen floor was sticky, sticky sticky. The hot tub was down about 8 inches of water green and smelled awful but the worst was the barbecue grill had about 2 inches of grease old meat and dead in sex in it. It took us two hours to get it clean enough to actually use it. The pool was beautiful, clean and wonderful and the porches were lovely.!

  *This review was originally posted on Vrbo

• Needs attention to Details

  3/5

  Home is beautiful but many details need attention.

• Many Great Things - May need to bring a TV

  5/5

  Stay at Wills Point Retreat was positive and relaxing but we have a few suggestionsPositives:-A very large property-plenty of land. Feels private and secluded-Large bedrooms with multiple beds in most rooms -The kitchen was large enough to have multiple cooks working at once-The double oven really came in handy -The back porch was relaxing-The property had a lot of parking available-The location is very secluded but only a few minutes from a grocery store and a small downtown shopping area-There was room for 12 people to sit and eat between the dining room and the kitchen island seating-Although there were a couple of specific exceptions, the house was mostly very clean-The bedrooms and bathrooms were clean and had huge closets Areas to address:-MAIN ISSUE:The downstairs needs a tv. We read an earlier review and so we knew there was no tv downstairs. We brought our own. We had 2 guests in their 80's and it was not feasible to have them go upstairs-It took about 45 mins. to get into the house at check in. The previous guests' code was probably not changed so our assigned code didn't work.-It is difficult to see the main gate and keypad at night-The kitchen needs some additional eating utensils (spoons) -The dish drying pad and the potholders were dirty- The bottom half of the stairs have no handrail. There is a broken stair spindle/slat- Some of the beds were quite creaky- Many lightbulbs were outWe would stay here again & recommend it w/few fixes.

  *This review was originally posted on Vrbo

• Family Thanksgiving

  4/5

  We loved the property. The house was clean, and there was so much to do. We all had a wonderful time.

  A few things need attention. There was only one TV with 18 people, and it was upstairs, on a football week. The dish towels were torn or had bleach spots. There were no blankets for the bottom trundle beds, which left 4 children with only a sheet, in 40 degree weather. I tried to call Wednesday and Saturday, but only got a recording. There need to be instructions on the central heat and air dials. Also, instructions were to turn AC to 84 degrees, but it was cold outside, and I couldn’t reach management company to find out what to leave system on when it’s cold outside. The outside grounds also needed attention. Maybe all that’s included, but 1 roll of paper towels and a few trash bags were not enough. There are no cookie sheets either, luckily I had brought one.

  *This review was originally posted on Vrbo