Breezy Surfside Beach Home - 4 Blocks to Ocean!

Reviews

• It’s a no for me

  1/5

  We had a disappointing experience w Mermaid Cove. From the moment we arrived, the smell of sewer and sulfur permeated the entire property. This odor was so overpowering that it made our entire stay unpleasant and nearly unbearable. It's wild that such fundamental issues with water quality and sanitation weren't addressed prior to our arrival. One would think that these problems would have been noticed and dealt with during the cleaning and preparation of the property. After all, how can you clean a house properly without adequate water? We informed the owner about the unbearable odor and other issues upon our arrival. Their response was that they would contact the city to address the water problems. The promised amenities were either nonexistent or in subpar condition. One of the main reasons we chose this property was for the bunk beds advertised, which were nowhere to be found upon arrival. The mosquito problem was another major issue. Inside, the showers were disgusting due to the foul-smelling water. We had to resort to using our own bottled water just to wash dishes and shower, which was an unexpected inconvenience and expense. There were bugs in the sink. The couches had a musty smell. This house was a rip-off for the amt of $. It did not come close to matching its listing or our expectations. It's wrong to charge guests for a stay in such conditions, and advertise amenities that don’t exist. I don’t recommend.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sarah, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  
  We apologize for the water smell, we were not aware that there was an issue. We are addressing this. We have not had any further complaints.
  The Texas mosquitos can be annoying, We do spray the property regularly but otherwise, this is out of our control.
  The bunk beds on the listing was updated to show that there is a twin trundle bed in the room now.
  Thanks for taking the time to leave your review.

• Relaxing getaway

  5/5

  My family and I loved every minute here. It was one of the best mini getaways we've had. It had everything we were hoping for with the convenience of having the beach and shops nearby. The owner was extremely helpful and informative with providing spots to visit, etc. We will be back the next time we need a little getaway.

• Perfect beach house

  5/5

  Had everything you could possibly need for a beach vacation. Close to beach and great customer service from property manager

  *This review was originally posted on Vrbo

• Simple yet nice

  3/5

  The accommodations were perfect for the occasion however the mosquitoes we’re so disrespectful and every time you open the door they swarm into the house.

  *This review was originally posted on Vrbo

  Manager's Response:

  Response from owner: "Denise, we are so happy to hear that Mermaid Cove was "perfect" 🙂 We're terribly sorry that the TEXAS MOSQUITOS made an appearance. The property was treated and sprayed before your stay. We will continue our efforts with our local pest control company. Thank you for your feedback!"

• Perfect

  5/5

  We stayed in the Mermaid Cove for 2 nights. It was perfect for our family! The house was spacious with a beautiful kitchen. Three separate bedrooms with their own A/C units made everyone happy with their own comfort level. The 2 bathrooms were a plus! The house has 4 swings that can accommodate adults too and we spent a lot of time on them. It has the most perfect view of the the sunset. It was 4 of us but you could easily sleep 8 maybe 9 with the air mattress they had. They had almost everything you could possibly need or forgot at home. Highly recommend and so close to the beach.