ADA-Friendly Home: Steps to Surfside Beach Access!

Reviews

• Birthdaycation

  5/5

  This house was a good rental.

• Great

  5/5

  The house was great, the only real issue was the filter in the hvac ceiling vent was very dirty and dated January 2023.

• Great

  5/5

  Had a great time house was awesome. Will stay again

  *This review was originally posted on Vrbo

• Surfside vacation

  2/5

  First off there was a problem with key lock and a key was left in bbq in a baggy and if we went anywhere we had to put it back as there was plumbing problems. So plumber was out two days in a row. There was an ant problem in kitchen sink. A couple of light fixtures in bedrooms had either a big cockroach or water bug. Dead rat by outside shower. Also the ramp was great for ADA-friendly but no shower bars to help. Beds were uncomfortable. Luckily we were so close to beach as we spent most of the time there. We will go back to Surfside, but not this house.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Debbie, we’re so glad you enjoyed the proximity to the beach, but we’re sorry other aspects fell short of expectations. After sending your feedback to the owner, they’d like to share the following:
  - We're sorry to hear that you encountered issues during your visit. We take pride in our commitment to addressing problems promptly, which is why we arranged for a plumber to be sent when you reported an issue during your stay.
  - We are actively investigating the issue related to the keyless entry to ensure a quick resolution for the benefit of our future guests.
  - Thanks for letting us know about the critters you encountered. We are also investigating this and working with our cleaning team to ensure this is not an issue for future guests.
  - While we try to accommodate all guests' comfort, we're sorry the mattress didn't meet your preferences.
  - Though the property does boast an ADA-friendly ramp, the listing does not highlight shower grab bars as we don't offer these. We encourage guests to thoroughly review the listing before booking, to ensure they find the perfect vacation home for their needs.
  Thank you for taking the time to leave a review. Your feedback is important to us, and we appreciate the opportunity to address these concerns.

• Great house!

  4/5

  I have visited the Galveston area since I was two years old. This year we decided to stay in Surfside. Having never rented from Evolve we took a chance. What a great trip and house! Everything was as promised - clean, prepared, supplies, and perfect for my needs. We loved every minute and I will certainly not hesitate to use Evolve again. Kudo's to the owners for a wonderful house, and to Evolve for a great experience. Janet, my local contact, was exceptional, which was an added bonus!