Steps to Surfside Beach: Large Group Gulf Retreat

Reviews

• 5/5

  The house was amazing, which lead to an incredible weekend with my family. Any negatives were caused by nature. The mosquitos were crazy active around the porch so bring some citronella candles and bug spray! Also, bring bottled water, if you aren't use to well water.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you so much for your wonderful review! We’re thrilled to hear the house helped make for an incredible weekend with your family. We’re so glad you enjoyed your stay and appreciate you sharing helpful tips for future guests. Being close to nature and the beach does sometimes mean extra mosquitoes, especially around the porch, so bug spray and citronella can definitely come in handy. We also appreciate your note about the well water. It was a pleasure hosting you and your family, and we would be happy to welcome you back anytime!

• 3/5

  We liked the location and the floorplan of the house very much and it was a good fit for our family. However, the pantry was locked and inaccessible and most of the kitchen cabinets were filled with dishes, cookware, etc. Therefore, we had no place to put our groceries except on the kitchen countertops so there was very little room for food prep. The sheets in an upstairs bedroom were soiled and dirty. The queen bed sheets had what looked like dried semen on them so they had to be washed and dried before they could be slept on. Also, the bathroom floor in that bedroom had not been cleaned, as there was hair all over the floor. A thunderstorm came up the 2nd night and tripped the breaker for one of one of the downstairs bedrooms…we weren’t able to find a breaker box anywhere so we assumed it may have been in one of the locked closets.Overall we had a great time but you should be aware that the housekeeping for the property was definitely not up to par so that was disappointing.

  *This review was originally posted on Vrbo

  Manager's Response:

  We’re thrilled you enjoyed the location and floorplan of our home! Upholding high standards for every stay is our priority, and we’ve since coordinated with our local team to address the cleanliness and maintenance oversights you mentioned. We have coached our cleaning crew to ensure every area—including linens and bathrooms—is perfectly prepared for arrival. We’ve also verified that the pantry remains accessible and clarified the location of the breaker box in our guest materials for a more seamless stay. We encourage guests to reach out while in residence so we can assist immediately, and we appreciate your feedback. Thank you for sharing your perspective!

• 5/5

  Fabulous house - huge refrigerator and freezer. Rooms stayed nice and cool.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you so much for your kind review! We’re glad you enjoyed the house and that the large refrigerator and freezer were helpful during your stay. It’s also great to hear the rooms stayed nice and cool. We truly appreciate you staying with us and would be happy to host you again anytime!

• Our Stay at Spoonbill

  5/5

  The home is simply wonderful. Our grandchildren liked their beds a lot. The atmosphere was perfect for our family, and the kitchen was amply stocked with utensils needed except for the frying pans. We sent an email and also reached out via phone. We had to leave a voicemail. Unfortunately, we received no response.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you so much for your kind review! We’re so glad to hear you found the home wonderful and that it was a great fit for your family. It’s especially nice to hear that your grandchildren enjoyed their beds and that the atmosphere worked well for everyone.
  
  We also appreciate you letting us know about the frying pans and sincerely apologize that we missed your email and voicemail during your stay. That is not the level of responsiveness we aim to provide, and we will be reviewing what happened to make sure future messages are addressed promptly. We’ll also make sure the kitchen is restocked with the needed cookware.
  
  Thank you again for staying with us. We truly appreciate your feedback and would be happy to host your family again.

• Great place!

  5/5

  Great place for a large family to gather! We loved staying in this home. It was clean & had everything we needed for our stay.

  Management (Janet) went above & beyond to accommodate our needs. She was easily accessible via text message and responded quickly.

  We plan to return next year for our annual family get together.

  Highly recommend!