San Antonio Home w/ Hot Tub - 1 Mi to SeaWorld

Reviews

• Great Trip!

  5/5

  Property was perfect for our weekend stay in San Antonio. House was clean and had everything we needed. Host was super friendly and communicative. Definitely recommend this house and will stay in the future!

  *This review was originally posted on Vrbo

• Short stay for BMT Graduation

  5/5

  Great 4 day stay for 6. Close enough to the gates without major traffic. Generous toiletries and other various household necessities. We used the pool and hot tub which were great to chill down and warm up in. I received "comfy" comments from my family about the soft bed covers! Overall a great experience. Thank you for opening your home to us during this special celebration!

  *This review was originally posted on Vrbo

• Perfect accommodation!

  5/5

  My family was in San Antonio for BMT graduation. This home was perfect! Quick access to base and shopping. Plenty of room for 8 adults and 2 children. Quiet neighborhood. The pool was perfect for cooling off at night. Communication was excellent!

  *This review was originally posted on Vrbo

• Perfect accommodation!

  5/5

  We were in San Antonio for BMT graduation. This home was a perfect location for getting to base each day. Just a short 10 minute drive. Easy access to highway and shopping. We had 8 adults and 2 kids and there was plenty of space for all of us. Great communication by the host. Highly recommended!

• Low rate for a reason

  3/5

  Home provided what was needed but was very dirty, ac filters were so bad the ac stopped working until we removed them say 1. New filters delivered but your guest shouldn’t have to notify you there is an inch of dust on a filter that should be replaced monthly. Dirty old hard crusted swim suit underwear and towel in the closets. Lots of damage to walls that we immediately msg about as to not be help liable. Unknown bug bites while sitting at the kitchen table. Pool useable but dirty. There is an apartment complex directly behind the home with homeless population attempting to climb fence and access yard while we were having morning coffee exposing the kids to cussing and inappropriate behavior. Zero water pressure in the 1 shower that’s there. Never seen a master with just a tub in Texas. TVs didn’t work as batteries were dead and no extra to be found. Thankfully we were there for SeaWorld and not the house. $300 cleaning fee but you are required to clean and open coming to the home it’s already dirty. Definitely tell the difference between person owned vs this corporate owned.

  Manager's Response:

  Hi RoxAnn, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  
  -The A/C filters are replaced every two months, and we ensure they're maintained regularly. We'll continue to monitor this closely to maintain comfort for our guests.
  -The cleanliness concerns you raised have been addressed with our cleaning team. They are committed to preventing any such oversights in the future and ensuring a spotless environment for our guests.
  -We are sorry about the disturbance from the nearby apartment complex. While this is an isolated incident that is beyond our control, we’re exploring additional measures to enhance privacy and security for a more peaceful stay.
  -The master bathroom does include a shower. We will make sure all amenities, including the bathroom setup, are clearly stated to avoid any misunderstanding.
  
  Thank you for your insight and taking the time to leave your review.