Chic Ranch Villa < 5 Mi to Lake Ray Roberts!

Reviews

• 3/5

  Communication wasn’t good at all. The place could have been cleaner we were very shocked and disappointed will not be back unfortunately!

  *This review was originally posted on Vrbo

• Going Downhill

  3/5

  This property is a little bit rough from when we stayed last year. We had issues both years with poor plumbing and septic issues. I don’t think we will come back.

  *This review was originally posted on Vrbo

• Family Reunion

  4/5

  The layout of the rooms and restrooms were good for our group. Beds we’re comfortable. There was enough bath towels for the group but no pool towels. Common areas - furniture was somewhat disappointing. It was well used nor was there enough seating for the amount of people the house sleeps. Dining seating was also an issue as we were all adults and wanted to sit together and visit over meals. Needs a little deep cleaning (light switches,carpets etc)Overall we were pleased with the house and found it to be a perfect place for our group in location and sleeping/restroom arrangements. We would definitely stay here again

  *This review was originally posted on Vrbo

• Disappointed

  2/5

  First I will say, our crowd has been traveling together since 2014 and this is the first negative review I’ve given. We are a large crowd but always leave it nicer than we found it. The AC had not been turned down to prepare for arrival, it was 80°. The home had no extra linens, very few kitchen dishes, the backyard is not kept up (huge tree growing from the foundation right outside patio doors, empty boxes from pool vacuum, diving board broke, etc), not sure the yard had been mowed in two weeks (that really didn’t matter to us though), our feet were almost black from the wood and tile floors in the house, not enough seating to accommodate the # of guests the house holds, etc. I realize finding a large home with private pool is difficult but it’s also very expensive, guests should get what they think they’re getting by the pictures shown. The local company who I spoke to is very courteous and sent a AC technician the minute we called. I don’t think he’s personally seen the lack of outside maintenance or housekeeping—his demeanor on the phone tells me he wouldn’t tolerate this. Very unfortunate, especially for the cost of the home, but we made the best of it and left it better than we found it.

  Positive:

  Negative:

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Dear Casey, Thank you for your review and feedback. We are sorry that you didn't enjoy your stay. We do not provide extra linens; we only provide the amount needed for the number of guests the house sleeps. Due to your request, we did have our team go out and purchase more and had them bring them out to you. We will have our team reorganize the kitchen. There should have been plenty of kitchen items, sometimes they get moved around by guests. We will also look into the outside issues and consider adding additional seating. The online photos depict exactly how the interior looks including the seating. Thank you for sharing feedback about your stay."

• It was nice stay

  4/5

  It was nice but no seating where as a group we can sit and enjoy . Beds are good . Pool is nice kids enjoyed but poor finish ground all the kids got scratches and bruises on there legs after pool . Rest bathroom doors don’t lock . When you are in group don’t want anyone disturbing you in your private business.

  Host was quick to response to any questions.

  Manager's Response:

  Dear Abhishek,
  
  Thank you for your review and feedback. We have taken your concerns into consideration and will get with the owners. We thank you again for booking with Evolve!