Modern Montgomery Home w/ Backyard, Deck, & Grill

Reviews

• Convenient Flip

  2/5

  The location and convenience of this house was great. However, the the water pressure for the entire house was very poor. I was told "the pipes too were small" and it was "just a quirk of the house". The guest bathroom shower was hardly a trickle and never warmed, and the toilet flush was very weak. The kitchen was difficult to use because it was also very weak. Along with the water pressure, the staircase railing fell off of the wall the first time someone grasped it. It appeared to be installed improperly. The sleeper couch was also broken and sinking, and there was no trundle bed.

  Cosmetic wise, the flooring looked like it was installed improperly, leaving gaps, and was beginning to buckle. There was also a cracked mirror and a window that didn't lock. Finally, for the three day stay, we were only given three trash bags, three dishwasher pods, and very thin dish soap. It would have been a non issue, but the checkout instructions required that all trash be thrown and the dishwasher running. After three days, we no longer had enough of anything to comfortably accomplish these tasks. Overall, the appearance and function of the house was that it was a bad flip, and we felt hoodwinked. We had booked a space with at least 5 sleeping spaces and 2.5 baths, but we ended up with 3 sleeping spaces and 1.5 usable bathrooms.

  *This review was originally posted on Vrbo

• Absolutely awesome property!

  5/5

  This place is amazing! The house, the yard, the patio! Excellent!! We were extremely pleased with everything!! Loved that all the bedrooms were upstairs! Definitely a place to stay again!

  *This review was originally posted on Vrbo

• Beautiful Peaceful Location

  4/5

  The area surrounding the house was beautiful.

  The house itself is nice, but in need of some repairs. The check-in process stated in several emails explained the keyless entry. This was incorrect. Luckily, I found the email sent the day of our arrival stating differently. Not a huge problem as long as you saw this email.

  The house was clean for the most part. But, the shower in the master bathroom had quite a bit of dirt along the edges, and there was a bag of trash that appeared to be used bandaids/bandages under the sink in the other bathroom. When removing the linens on the beds, a pair of dirty underwear, that didn't belong to us, fell out from between the bed frame. Gross feeling when you realize you've slept next to them the entire stay. The windows overlooking the deck were very cloudy/dirty and made enjoying the backyard hard from inside. The deck itself is in need of repair, making it a hazard especially for younger children. It was also covered in weeks of debris and leaves. I know it's autumn and leaves are impossible to keep picked up, but these leaves had piled up in areas, and you could tell had not been swept recently.

  Upon arrival we found several things damaged inside the house, one being the toilet paper holder in the small bathroom. Towels were only in the master bath & there were no kitchen hand towels. We would stay here again, location and area are beautiful. We just felt some small improvements would have made this stay a 5 star review.

  *This review was originally posted on Vrbo

• 5/5

  Everything was great my family an I had a great weekend had lots of fun

  *This review was originally posted on Vrbo

• 2/5

  — Mixed experience for my family.— Despite multiple attempts via email and lack of reliable phone number, we received no response from the Guest Contact, Alex, leaving us uncertain about our reservation. Phone # given was for a business in Mississippi. Fortunately, after reaching out to eVolve directly, we were connected with a local contact in Montgomery, which alleviated our concerns. I would advise future guests to ensure their Guest Contact is responsive and local, unlike our experience with Alex.— Check-In info stated that the entrance code would be the last four digits of my phone number, but that didn't work. Fortunately, the second Guest Contact was able to provide an alternative access code, allowing us to enter the house. This initial miscommunication was an inconvenience, but it was quickly resolved.— Location of the house was also excellent for our purposes, as it was set back from the main road, providing a peaceful and private atmosphere.— We appreciated the clean bed and bath linens. — The upstairs air conditioning unit in the master bedroom rattled loudly— Spacious enough to comfortably accommodate my family. As a short-term rental, it served us decently. However, I do have reservations about staying here again due to the lack of someone readily available in case of emergencies and the apparent lack of awareness or concern regarding reported problems.— Issues with communication and maintenance response left us feeling uncertain and unsupported.

  *This review was originally posted on Vrbo

  Manager's Response:

  Kevin, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  "Thank you for letting us know about the visit. We're very sorry to hear the delay in response impacted your stay.
  -With all the bookings we manage, it can be difficult to attend to everyone at once. We're glad our cleaning service, Aftermath, was able to get in touch with you. As a side note, our 24/7 service always sends our guests an email before their arrival with a code to enter the home. We're sorry if you missed this.
  -As for any maintenance concerns, we encourage guests to let us know of items that need attention so we can address them promptly. After our on-site team got in contact with you however we did not hear any further concerns.
  -We did take a look at the property after your departure and noticed the upstairs A/C vent was closed. We believe this may have led to the rattling noise you heard. We advise guests to keep the vents open as it could cause damage to the A/C unit over time.
  Thank you again for the feedback. We hope your next stay goes better."