Houston Rental in Gated Community w/ Pool Access!

Reviews

• Medical Center Short Stay

  5/5

  We needed a short stay for approximately 3 weeks. I was in town for medical treatments. Property was perfect and located very close to MD Anderson. My contact was super responsive to every question I had. Would definitely recommend d this property.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you, Wendell! We’re so glad our property provided the comfort and convenience you needed during your stay. It was our pleasure to assist you, and we truly appreciate your kind words. Wishing you all the best, and we’d be happy to host you again anytime!"

• Great place!

  5/5

  We had an extended stay. Very close to all the hospitals. Quiet and clean. Hosts were very accommodating and easy to work with. Easy access into gated community. Would stay there again if we ever get back to Houston!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you so much, Marianne! We're delighted that you enjoyed your stay and found the location convenient and peaceful. It was a pleasure hosting you, and we truly appreciate your kind words. We’d love to welcome you back anytime you're in Houston! Safe travels!"

• Nice house

  4/5

  My stay was pleasant, although I had problems finding the location the host did not hesitate to stay on the phone with me to help me figure it out. Upon entering , the house was clean. I did see one dead roach in the living room. Upon leaving there was another roach in the living room that was alive. The host was very prompt to reply to the concerns I had and he even sent me cookies for the slight troubles of not being able to find the apartment. He was very kind. I would book again with him. The beds were very comfortable and the comforters were out of this world ! I loved them .

  Manager's Response:

  From the owner: "Thank you, Melissa! We're so glad you had a pleasant stay and that you enjoyed the comfort of our home. We truly appreciate your patience and understanding, and we’re happy to hear our team was able to assist you promptly. We take cleanliness very seriously and will ensure this concern is fully addressed. Your feedback helps us improve, and we’d love to welcome you back for an even better stay next time!"

• My husbands birthday

  5/5

  IT WAS PERFECT

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner: "Hi Kiera, Thank you so much for your wonderful review! We’re thrilled to hear that your husband’s birthday celebration was perfect. It means the world to us that you chose Casa ChicStay for such a special occasion. We’d love to welcome you both back anytime for more memorable moments! Warm regards, The Casa ChicStay Team "

• Access

  3/5

  The overall location of the property was perfect for attending the rodeo, but accessing the gate was a nightmare. The access code needed to open the gate was controlled by the owner, which meant someone had to be available to let us in and out each time. On our initial arrival, accessing the key from the box was problematic as it was jammed, taking us 15 minutes to open it. Additionally, the hot water in the master bathroom was dangerously hot, requiring caution when taking a shower to avoid scalding. Finding the right temperature balance was challenging. Despite these issues, the facilities themselves were nice, although there was a shortage of washcloths."

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Derrick, thank you for sharing your feedback with us. After reviewing your comments, we followed up with the homeowner, who wanted to offer the following:
  -We’re glad you enjoyed the location and facilities. We apologize for the gate access and key box inconvenience and are working to streamline the check-in process for a smoother experience in the future.
  -Thank you for highlighting the water temperature and washcloth concerns. We’ll address them promptly to improve future stays. We appreciate you bringing this to our attention.
  We appreciate your review and feedback, and we look forward to hosting you again with a smoother experience next time!