East Dtwn Houston Vacation Rental Near Stadiums

Reviews

• Awesome

  5/5

  This property was perfect for us. Communicating with property manager was great. Home was beautiful. Very clean, very comfortable. This home felt safe, and is in the perfect location. Looking forward to hopefully staying again! Thankyou!

  *This review was originally posted on Vrbo

• Absolutely no

  1/5

  This place is false advertising at its best. The place was dirty and nasty. Under the bed was just as dirty and i found a receipt dated for september. I got stuck cleaning before we could even use this place. We where here because their grandma is dieing we rushied up here to say our goodbye on christnas eve. At that. I got sick after cleaning the whole place and find myself cleaning somemore. And got told no more futher communications would be excpeted. Im floored that companies can even treat you this way i kept asling for a differnet place only to get the cold shoulder. Unexceptable. Pubs on the pillow case every towel was dirty already i mean nothing was right.

  *This review was originally posted on Vrbo

  Manager's Response:

  Anne, we deeply regret the distress you encountered during your stay, especially given the circumstances of booking within 24 hours during the Christmas weekend, and we understand the added challenge of being unable to receive assistance due to the holiday. It's evident that we failed to deliver a clean and inviting atmosphere, and for this oversight, we extend our sincerest apologies.
  
  - The cleanliness issues arose from a tight turnaround after previous guests left a significant mess, and despite our efforts, we didn't meet our usual standards. We've refunded your cleaning fee as a gesture of our apology.
  
  - We acknowledge that the situation became tense, and communication was challenging. While we always strive to assist our guests compassionately and effectively, we found the interactions to be increasingly strained. This was never our intention, and we genuinely aimed to support and address your concerns throughout your stay. We're committed to learning from this experience to ensure our communication remains supportive and constructive, even in the most difficult of circumstances.
  
  Your feedback is invaluable in helping us improve, and we are committed to making the necessary changes. We hope to have another opportunity to provide you with the service and accommodation you deserve.

• Nice nice nice

  5/5

  Looks just like the pictures. Perfect location

  *This review was originally posted on Vrbo

• Morgan Wallen Concert Stat

  5/5

  Good spot local and central to downtown Houston!

  *This review was originally posted on Vrbo

• Houston Convention Center 3 Bedroom

  4/5

  Location was great: 15-20 minute walk to convention center in Gated condo section. There are steps up to kitchen, living and bedrooms on second flooor. One bedroom was on ground floor one on 3rd floor. Vaulted ceilings gave a roomy feel. Appliances worked well. There were a small stock of spices to use -That was nice.

  A couple of small recommendations: The small amount of silverware was a challenge for us. Woumd recommendation more wash cloths. The chairs at the table are comfy but are not quite high enough. We moved over the bar stools to make it work.

  *This review was originally posted on Vrbo