Airy Houston Townhome w/ Rooftop & Balcony!

Reviews

• Bugs in the place

  2/5

  The property was fine, location fine, very clean. Bugs came in every day. It was reported to the property manager's daughter. She stated that a tree had been cut down, causing the bugs Two notifications were sent to the property manager. He did not respond. Nothing was done about the bugs.

  *This review was originally posted on Vrbo

• Not clean

  1/5

  The location was excellent! Center of downtown. Easy access. Nice view ! Interior is cool . However neighbors were rude about were we were parking. We needed to unload our bags and things and they were yelling and leaving nasty notes on our car . The towels had stains on them which made me think they were not clean. And to top it off no HOT water ! Cold showers all weekend in a house with ladies ! Very disappointed stay .Also I didn’t want to put them on blast but there were roaches !! 🤢 Unless the house is thoroughly cleaned I wouldn’t stay that

• Not at all what we expected

  3/5

  First off your in the hood (the third ward is what it’s called). When you first arrive the fact you can’t park inside the gate of the apartments or in the garage of the apartment was totally strange to me. Especially since there was already a parked car inside the garage. So after lugging all of our luggage in the house from the street we get into the house and it’s filthy. It was like someone lives there and jus leaves right before someone comes. It was dirty dishes left in the sink and dish washer. Spoiled food in the fridge. Spilled sticky stuff all the floor. Pet hair on the couch. Bathroom tub had bugs in it. Bathroom sinks not clean. Now clean linen, no toilet paper. I mean we had to take our own money and buy cleaning supplies jus so we could take a shower. Then the owners excuse was there was a power outage so the cleaning lady couldn’t see everything to clean. We had to wait a whole day before he had someone come out and clean the apartment, but once it was throughly cleaned everything else was ok. So besides someone basically living there and the mess we walked into and the owner feeling like we don’t deserve some type of refund everything else was ok. I would give this place a 2 out of 5 rating.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Kunbi, we’re sorry your stay fell short of expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Our location is safe and family-friendly and accurately depicted on our listing but we're sorry if this caught you off-guard.
  - We do not advertise garage parking on the listing.
  - We sincerely apologize for the cleanliness issues you experienced during your trip and have made the appropriate changes where necessary in order to prevent this from recurring.
  - We hope the generous measures provided helped to make up for the inconveniences experienced and we look forward to hosting many satisfied guests.

• The place was as described. Lovely!! Great location. Safe.

  5/5

  Use of the garage was listed in the description. It was in use and we were told by the contact person that it was not included. Change this. Otherwise it is a great place to stay. Very clean. Very safe. Loved the roof top.

  *This review was originally posted on Vrbo