Relaxing Condo w/ Balcony & Lake LBJ View!

Reviews

• Comfortable and relaxing weekend.

  5/5

  Went to HSB for a Mom & daughter weekend. Picked a wonderful condo. Beautifully decorated, beds were comfy, kitchen was well stocked and patio was most enjoyable with a beautiful view of the lake. Thanks Rick for allowing us to enjoy your condo. Will be back!

  *This review was originally posted on Vrbo

• Great property, but pool is NOT open

  3/5

  We had a nice stay in a beautiful condo. Started a bit rough with being given the wrong code for door entry. We contacted the local contact person and he called back quickly and gave us the updated code. When booking, the listing indicated that the pool would be closed through May for construction. Since we booked in July, we expected the pool to be open. When we got there and attempted to go to the pool, we found it to be closed (in July) for construction! This was very disappointing as this was one of the reasons we chose this property…we intended to spend time by the pool. In addition, we were denied the ability to purchase wrist bands for day access to the resort and yacht club pools because we booked through Vrbo. Bottom line…the property was beautiful, but the listing should be updated to reflect the fact that there is NO POOL access. And, the property management company needs to do a better job of updating information (door entry code) on the check-in email.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Hope, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We're sorry to hear that you did not have the five-star experience we endeavor to provide our guests. We have high standards of hospitality and take pride in ensuring the home is serviced professionally before each guest. Thank you for your positive feedback in stating that the condo is beautiful. We sincerely apologize for the issues with the door code to gain entry and for the inaccuracy of the pool availability for guest use. This does not reflect us as the owners or property and Evolve recognizes that they missed the mark and takes full responsibility here. We understand your frustration and Evolve is taking further measures to ensure the listing and pre-stay email obtains accurate information to make vacation rental easier for our guests. Thank you again for providing such valuable feedback. We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

• Horseshoe Bay Condo

  5/5

  Lovely 3 bedroom property with a fantastic view of Lake LBJ. Many thoughtful touches throughout the property to enhance the stay. Comfortable beds, lots of towels and linens, plus well furnished kitchen. Highly recommend.

  *This review was originally posted on Vrbo

• You clean &

  4/5

  Nice property , spacious, well equipped...except:Small Shower heads have no adjustment, no handheld spray head.We hated requirement to...Collect all trash & put it down a chute in the hallway...remove sheets from beds...collect all towels etc.after being charged a significant cleaning fee up front.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owners: "We hate that not everything was up to your expectation. However, the requirements for trash and linen collection were included in the listing and known at time of booking. The pictures also show that no hand held sprayers exist in the showers as well."

• Great place!

  5/5

  Relaxing spot!

  *This review was originally posted on Vrbo