Discover the perfect destination for your next family gathering at this 5-bedroom, 5.5-bath vacation rental in Hitchcock. With its spacious layout, this ideal home offers plenty of room for everyone to relax and enjoy as a gentle breeze blows through the Crepe myrtles from the bayou. Explore attractions such as Moody Gardens and Kemah Boardwalk or stay and play at the private pool. Whether you're seeking a family reunion or a peaceful retreat, this house is sure to make your stay unforgettable.
AREA ATTRACTIONS: Galveston County Fair & Rodeo (2 miles), Space Center Houston (17 miles), Kemah Boardwalk (19 miles)
SAND & SUN: Tiki Island Boat Ramp (9 miles), Texas City Dike (11 miles), Galveston Beach (15 miles), El Jardin Beach (24 miles), Galveston Island State Park (24 miles)
GALVESTON HOTSPOTS (~16 miles): Schlitterbahn Waterpark, Moody Gardens, Galveston Island Historic Pleasure Pier, Galveston Seawall
AIRPORTS: William P. Hobby Airport (27 miles), George Bush Intercontinental Airport (57 miles)
This location has the most amazing host, very attentative and genuinely a good person. That being said the property numerous issues. The first night the air conditioning had no batteries and was set to 78 degrees. It was hot an we were all sweating. The pool lights remote controller was nowhere to be found so don't count on that. I told them about the roach and ant infestation and too plenty of pictures, we actually woke up cover in red fire ants. I will definitely never stay here again. Not worth the cost or inconvenience.
*This review was originally posted on Vrbo
Hi Paul, thank you for taking the time to provide feedback on your recent stay at our property. We regret that your experience was not entirely satisfactory. We have thoroughly reviewed the concerns you raised with the homeowner, and they wanted to share the following:
- We genuinely value your feedback and aimed to address each issue promptly. However, we were only informed about the air conditioning and pool light concerns the next morning. Upon receiving the notification, we immediately inspected the A/C, and upon our arrival, the temperature felt adequately cool.
- In response to the reported bugs, we swiftly checked the property, but regrettably found no evidence of an infestation. However, being situated close to nature, occasional sightings of palmetto bugs are possible. We routinely treat the property to mitigate such instances, and any sightings are promptly addressed.
- We empathized with the inconvenience and even tried to enhance your birthday celebration by bringing a cake. We also extended offers for pest control, which unfortunately were declined.
- Prior to transitioning management platforms, our property consistently maintained a high rating with Superhost status, and issues as described were never reported. We genuinely strive to surpass expectations and assure a seamless stay for every guest.
- Additionally, we proposed a discount for any minor inconveniences, an offer that was declined. We remain available 24/7 to resolve any issues that may arise and consistently aim to provide exceptional service.
Your business is greatly valued, and we wish you the very best in your future travels.
We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.
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