Galveston Condo w/ Oceanfront Views & 2 Pools

Reviews

• Mixed feelings

  3/5

  Over all condo was decent. Disappointed with somethings, bedroom set up different or backwards I guess, furniture covers stained,dirty, found previous tenant dirty sock under living room rug, and no cable or digital antenna to watch local news.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Billy, we’ve shared your feedback with the homeowner, who would like to respond as follows:
  
  -We sincerely apologize for the stained furniture covers. As part of our commitment to maintaining a high standard, we perform a biannual deep cleaning, and all the covers were replaced with new ones the day after your stay.
  
  -While you were in regular contact with the local manager, this concern wasn’t brought to our attention at the time. Had we been notified, we would have been more than happy to address the issue and replace the covers promptly to ensure your comfort during your stay.
  
  -There are two smart TVs in the unit, which rely on internet rather than cable service. However, free streaming services are available, including options for live TV. The manager would have been happy to assist with accessing these services if needed.
  
  -We always strive to make your stay as enjoyable as possible and assist in any way we can. As an example, when you left a flashlight behind, the manager made a special trip to the unit to retrieve it for you.
  
  Thank you for sharing your thoughts. We value your feedback and look forward to welcoming you back in the future, aiming to exceed your expectations.

• LOVED IT!

  5/5

  Went on a cruise and wanted to drive down early and found this

  place and ABSOLUTELY enjoyed our stay. The bed was comfortable and the stay was peaceful. Will definitely be renting from here again.

  *This review was originally posted on Vrbo

• Galveston Bday trip

  5/5

  It was very relaxing and peaceful

  *This review was originally posted on Vrbo

• Great view

  3/5

  This ia my 2nd time in this condo, its nice for just one person but it it needs some attention. Other than that great location, beautiful view

  *This review was originally posted on Vrbo

  Manager's Response:

  Owner's response: "bcrary2488, We appreciate that you chose to return to our property when there are many other choices and that you enjoyed the exquisite ocean views and proximity to many sights and amenities. Our property is 462 square feet, this condo is the size of a luxury hotel room, which many couples and singles find ideal.
  
  We have the unit thoroughly cleaned and restocked after every stay. But want to thank you for your feedback, we take all feedback seriously and strive to respond to any concerns during the stay and to provide the most enjoyable experience for all our guests.
  
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays! We will continue to deliver the 5-star experiences we are known for."

• Close to the beach!!

  5/5

  Our little family of 4 enjoyed our stay at the Seabird Suite! Such a convenience to be SO close to the beach, McDonalds, Kroger, and Walmart. The condo was small but it was perfect for us and had all the necessities. We would absolutely stay again!

  *This review was originally posted on Vrbo