Walkable Galveston Apartment w/ Hot Tub Access

Reviews

• 5/5

• Cozy apartment

  5/5

  Great stay! Plenty of room and close to everything

  *This review was originally posted on Vrbo

• Never Stay Here

  1/5

  We arrived at the property, gained access into the main door and never got into the apartment because the code did not work. We waited 2 hours trying to get in touch with the landlord and she never answered anyone. We did receive a full refund but had to pay 200.00 extra for a hotel room down the street. Horrible customer service for the land lord. The evolve and vrbo companies were nice and handled things fastly. But the property manager sucks. She still has yet to call back and apologize.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Arien, we’re sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Late Arrival: The attempts to reach us occurred after midnight, which is outside of our typical hours for immediate response.
  - Communication: We provide clear check-in instructions via the reservation details to support a smooth entry process. We emphasize the importance of notifying us about late arrivals in advance.
  - Resolution: We’re glad that Evolve and VRBO were able to assist quickly, and you received a full refund, though we recognize the inconvenience and additional costs incurred.
  We appreciate your feedback.

• Had fun

  3/5

  The place was nice but it wasn’t very clean I moved one of the dressers and there was a used condone behind. Yuk

  *This review was originally posted on Vrbo

• ALERTA📣📣📣

  1/5

  Siento mucho decir que mi estadía fué mas mala qué buena,para empezar no hay estacionamiento,es cómo llegues y los vecinos no dejan que te estaciones,al entrar lo primero que te recibe es un olor a orines 🤮., en la recámara principal la cabecera de la cama no está atornillada y suena mucho,la cama tiene una pata rota y el colchón está en muy malas condiciones al igual que los otros cuatro,en el sofá cama parece cama de faquir,todos los fierros se te entierran.,un sistema de aire acondicionado parece que va a despegar cómo cohete del ruido que hace.

  En la parte de atrás,el jacuzzi está muy sucio y la parrilla no está,la quitaron.,en realidad todas las fotos son pura apariencia.

  Manager's Response:

  Hi Adriana, we’re sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  We wish you had reached out to the Guest Contact during your stay if there were any issues you needed to be addressed. We would have done everything we could to resolve them immediately so that you could enjoy the home.
  Thanks for taking the time to leave your review.