Modern Galveston Condo: Pool View + Walk to Beach!

Reviews

• Overall stay

  3/5

  It was a nice place we had a problem with ants and spiders and we had a little problem with assisting our handicap daughter it is not plus size friendly meaning the furniture does not accommodate plus size people but other than that it was ok.

  Manager's Response:

  Hi Monica, we shared your review with the homeowner, who would like to respond with the following:
  -Thank you for your candid feedback; we sincerely appreciate it. We are sorry to learn that your experience did not meet your expectations. The property owner made efforts to address the situation by proposing several solutions aimed at enhancing your stay.
  -Initially, the owner proposed having the cleaning staff come by promptly to provide an environmentally friendly indoor pesticide treatment. However, since that did not meet your satisfaction, both Evolve and the property owner agreed to issue you a partial refund as a way to find a satisfactory resolution. We hope these generous measures helped alleviate some of the inconvenience.
  -Additionally, the cleaning staff conducted a thorough pesticide treatment after your departure, so we’re pleased to report that insect issues have been resolved.
  Thank you for your review. We value your feedback and remain committed to providing exceptional stays, as reflected in our 5-star reviews.

• Galveston Condo

  3/5

  Condo with lots of potential but not one that I would recommend despite the good reviews. Stayed here with the family - 4 adults, 1x 4 year old and 1x 3 month old. Main bed room was comfortable but difficult to get to the other side of the bed if two people are sleeping there. Bunk beds were a challenge for the older folks but there is also the option of turning the couch into a sleeper. The couch is a bit worn out though, and could use some cleaning, as well as the two blue chairs by the back door. Their covers were stained and could use a wash.

  When we arrived, we were greeted to 3-4 little roaches roaming about. When we left, a roach had hidden under one of our bags and scared the wifey. Towards the end of the stay, ants had made their way in from the patio door.

  All of our feet were black from dirty floors, so a proper cleaning should be performed in-between visits. The bathtub was clogged with hair and would not properly drain. I bit the bullet and cleaned out the hair from past guests so that we could take a proper shower.

  Other than this, the condo was well stocked with toiletry's and kitchen utensils. It would be helpful if there was spray cleaner or a mop to clean up while staying there.

  A/C was great and blew super cold which was nice. The great host allowed early check in which was very helpful!

  Regarding the location and resort itself, pool grounds were fun for the kids and conveniently located.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Steve H., we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -We sincerely apologize for the inconvenience you experienced. We use a cleaning service to have the home professionally cleaned before each guest's arrival. We wish you had reached out to the Guest Contact during your stay if there were any issues you needed addressed. We would have done everything we could to resolve them immediately so that you could enjoy the home.
  -We will pass along your feedback to the cleaners so they can look into the items you mention and address them for future guests.
  -We're sorry to hear about the pests you encountered. We regularly treat the home for pests, but we'll be scheduling an additional pest control service.
  We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for. We hope to host you again soon!

• Great little family spot!

  5/5

  The condo was clean and looked just like the pictures! We loved the huge windows overlooking the pool. The triple bunk room can be closed off with a door, which is nice for little ones going to bed early. The location next to the pools is makes everything easier!

  *This review was originally posted on Vrbo

• Weekend getaway

  5/5

  We spent a weekend here! we loved the access to the pool and a heated pool as a second option when it was chilly! We had great beach access and fun things to do close by with the kids.

  *This review was originally posted on Vrbo

• Great stay

  5/5

  Location is convenient to attractions and beach. Property was nicely renovated and clean. The community was under construction, so could not use some Amenities, but that is not the listings fault.

  *This review was originally posted on Vrbo