Galveston Waterfront Home < 1 Mi to the Beach

Reviews

• Do not stay if rain is in forcast!!

  2/5

  Downstairs flooded due to Tropical storm Alberto. It was flooded in bar area all the way up to where are cars were parked. We got shocked unplugging refrigerator, washer and dryer. We were told to pull all furniture up before flood. Which who wants to continue to take care of a place your staying at on vacation?! I felt like someone should of been there to take care of everything and we were left to figure it out and clean up the mess ans take care of the house. Downstairs stinks terribly!!!! Dock was falling apart, unsafe for children. Upstairs was good. Needs to be updated.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for sharing your feedback, Shelby. We appreciate you taking the time to express your concerns. However, after sharing your feedback with the owner we feel compelled to clarify certain points mentioned in your review:
  
  -We are sorry to hear about the difficulties you experienced during your stay due to Tropical Storm Alberto. The homeowner advised you ahead of time about the potential for high water and flooding in the area, as the entire neighborhood was affected by this storm. We appreciate your cooperation in moving the lightweight patio chairs as a precautionary measure to protect your belongings and prevent any items from being pulled into the canal during the storm. Please note that we did not anticipate the heavy patio table or heavier wood furniture would be moved. Your efforts were truly appreciated. We understand that when the owner checked in with you, you mentioned that you were okay and wanted to ride it out.
  -We understand your frustration with managing the situation while on vacation, and we did our best to address the issues as quickly as possible. Our maintenance team was dispatched as soon as the flooding receded so he could evaluate the area, and we advised against using appliances in the affected area for safety reasons.
  -Regarding the canal deck, it was in good condition before the storm. The heavy currents during the storm caused damage underneath the deck, which was not visible until the water receded. We promptly replaced the deck after inspecting everything following your checkout.
  
  We take the safety and comfort of our guests very seriously and always strive to provide a safe environment. We appreciate your understanding and hope to have the opportunity to host you again under better circumstances.

• Home was very clean!

  5/5

  We had such a nice time. This home felt very homie and inviting.

  *This review was originally posted on Vrbo

• Sea Isle

  5/5

  The property had everything we needed. My grandson loved the crab traps. The only things missing were a ladder to get out of the water and maybe a kayak.

  *This review was originally posted on Vrbo

• Cozy

  5/5

  Very cozy home had all the cooking essentials great fishing

  *This review was originally posted on Vrbo

• this was our 2nd stay

  5/5

  This beautiful home is also very comfortable and the sea isle community is wonderful and quiet

  *This review was originally posted on Vrbo