Galveston Home w/ Spacious Deck: Steps to Beach!

Reviews

• Needs updated!!

  3/5

  The house had a good location however it was not worth near what we paid. All of the furniture was very old, couch stained up and needs new. Wallpaper coming off the walls, towel racks fall off when touched. Dishwasher was full of old slimey water and a piece falling off the bottom. Wash machine hot and cold lines are backwards and front with knobs are is coming off making impossible to use. Ants everywhere in kitchen and bathrooms. Closets in every room were full with old pictures, blankets, miscellaneous junk so don’t plan on using any of those. Mini blinds broken everywhere and missing reals to pull down storm shutters so during the day house was very hot as the old AC couldn’t keep up. The door locks did not work properly so be prepared for that since the code only key pads are so old. They also had 2 doors with codes on them from the outside and one inside, could never figure out if was another staircase up to the house but left us feeling very uncomfortable at night and leaving things out worrying that anyone could come in. It says charcoal grill but after getting everything to grill we had to just use our small beach grill we brought. The grill was also so old, rusted, and falling apart we couldn’t even use it. They had a binder that just had house rules and some local places but that was also falling apart and would help to have how to work the doors, trash day, neighbors,etc. We also found out the 1st day that the walkway to the beach is so overgrown, heavy with sand and things that bite/sting you it was easier to drive to the public access that is right next to the house. It doesn’t tell you that the beach will be very crowded with the public access as well. It seemed like all the reasons we got a beach house instead of condo or hotel was just a huge disappointment. Again for what you charge put a few bucks back into the house. I took pictures but I guess you can’t post those.

  Manager's Response:

  Hi Sandra, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  - Providing an inclusive and welcoming environment for all of our guests is at the forefront of our mission. We wish you had reached out for support during your stay. Our Guest Contact would have been happy to quickly resolve your concerns so you could rest easy and enjoy your vacation.
  - The interior doors with locks are the owner's closets. It is common for vacation homes to have a locked closet or two, with the owner's personal belongings for when they visit the home. We are sorry that this caught you off guard.
  - We use professional photography for the home, so all decor and furniture you see on the listing are as advertised. Our professional photographers make sure that the listing photos correctly reflect the property, so the features you see on the listing are accurately advertised.
  - Thanks for letting us know about the ants you encountered. Ants can be common in this area but our cleaning team works hard to make sure that the home is free of any surprises. We do have ongoing pest control that manages and protects the home from these issues.
  - Although we do our best to keep the outdoor beach area clean if there are a few days between guest check-out and the next check-in, it is certainly possible for Mother Nature to affect the outdoor area once our cleaning crew has left.
  - We always work with guests when issues arise and apologize that we were unable to come to the resolution you were hoping for based on the documentation provided. We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

• Great house!

  5/5

  It’s older, but very clean! Comfortable beds! Clean baths! Plenty of every cooking utensil! The location is awesome! Manager is easily accessed and quick to respond! Enjoyed every minute!!

  *This review was originally posted on Vrbo

• Memorable stay!!

  5/5

  My family and I drove from Wisconsin to enjoy some time away. The house was exactly what was pictured. It has everything that is needed to make your stay as easy as possible. The owners were very responsive via texts. We loved the beach and how private it was. My kids loved the swimming each and every day! Memories were made! <3

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  "Thank you for your review. We are so glad that your family enjoyed your stay, and it was memorable for everyone."

• As described, walk out to the beach

  5/5

  Location was amazing and exactly why I booked this specific house. Plenty of pots/pans, dishes. House was well laid out and felt very spacious. Only advice, stop at the $1 store and buy paper towels, sponge for dishes, dishwasher soap, laundry soap and soft toilet paper. Shampoo/conditioner if you want better than motel 6. Overall, it was amazing and nothing $20 didn’t fix. I’d book again in a heartbeat.

  *This review was originally posted on Vrbo

• One of the best locations on the Island. Right on the ocean.

  5/5

  Great location, very nice house with everything you need to have a great vacation. We did have an issue with getting into the house to begin with. After working with Evolve, we were happy with the final resolution and were very happy with our stay.

  *This review was originally posted on Vrbo