Beachfront Galveston Vacation Rental w/ Pool!

Reviews

• 5/5

  Great stay

  *This review was originally posted on Vrbo

• 5/5

  We absolutely loved the condo! It was warm and inviting. We loved being able to get to the beach safely. Would stay again.

  *This review was originally posted on Vrbo

• Exactly what was needed

  5/5

  Worry and stress free and was exactly what we needed. From cleanliness to accessibility and noise was never a problem. A little getaway to refresh is exactly what it was.

• 3/5

  Pros: Great location, communication and so much potential with this property.

  Cons:

  1. Drains in bath were plugged, cleaner would have noticed this upon cleaning of unit. Husband had to unclog the drain himself with plunger. Gross!

  2. Moldy caulking around tub and stained bath mat.

  3. No coffee pods (bring your own) but used coffee pod in machine from last guest.

  4. No guest shampoo or conditioner, soap, or Kleenex, etc

  5. No room to eat, broken tv trays provided.

  6. Master bed has no center support making mattress sink in middle.

  7. Burned out and mismatched lightbulbs leaving little and poor lighting at night.

  8. Only one chair inside whole unit. No place to sit. Bring your own.

  9. Day bed took up too much room and should be pull out couch. Would make more sense.

  10. Closet door coming off track and unusable.

  11. Towels had makeup stains all over them.

  If you are charging money to stay here it is a business and you need to be up to the standard of a business. This felt like we were staying in someone's personal crappy place outfitted with goodwill furnishings and bedding. Again, SO much potential! Pull it off as a rental and fix it up. Easy and cheap fix's would make a world of difference to make guests feel welcomed and comfortable.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your detailed feedback, Cassie. We're pleased to hear you enjoyed the location and communication. However, we apologize for the issues you encountered and appreciate you bringing them to our attention.
  
  -We strive to maintain high standards and have addressed several of your concerns. The drains have been unclogged, the caulking will be redone, and the bath mat has been removed. We’ve also repaired the TV trays and replaced the stained towels. The closet door has been fixed, and we’ll continue to monitor it to ensure it stays on track.
  -While we provide basic amenities like bottled water, toilet paper, and dish soap, we don’t include coffee pods or personal toiletries. We will update the listing to ensure this information is clear.
  -Regarding the furnishings, the unit is designed to maximize space, and we’re continually making improvements as feasible. The mattresses are relatively new, and we’re sorry they didn’t meet your expectations.
  
  Your feedback is invaluable as we continually strive to enhance the guest experience. Our commitment to providing five-star stays is reflected in many positive reviews. We hope to have the opportunity to welcome you again and offer a more comfortable stay in the future.

• 4/5

  Está la piscina y la playa , no hay q cruzar la calle

  *This review was originally posted on Vrbo