Charming Gainesville Retreat: Barn, Horses Welcome

Reviews

• Several Flaws

  2/5

  I booked this property because we were attending a wedding in the area and I needed space for two families. The listing showed outdoor space and a trampoline which would be great for the child who was traveling with us. We get there and there was no trampoline, not a deal breaker but very disappointing.

  The house seemed clean minus the floors but I think that has to do with the type of tile. There were a lot of bugs in the house but it is the country and there had been quite a bit of rain.

  There was a holder for paper towels in the kitchen but no paper towels so we had to go and purchase some since we were eating meals there. Which I will say was annoying since there is a full kitchen.

  The bed in the master bedroom had a foam mattress topper but none of the other beds did and they were like sleeping on a rock. I went out and bought a mattress topper so that I could get some rest the second night.

  Here is the real issue I had with the property…the ladder 4 ft from the bunk beds that appeared to lead to nowhere. I saw it in the pictures and thought we can move it or fold it up. When we got there it was bolted to the floor and had no covering to prevent a child from climbing up. In my opinion this is just asking for an accident.

  I am giving the property 2 stars due to the inaccurate listing and safety issues.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Heather, The homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  - We apologize for any discrepancies between the listing and your experience during your stay. Your concerns are valid, and we're committed to addressing them promptly to enhance the comfort and safety of our guests.
  - In our ongoing commitment to safety, we've removed the trampoline following damage from severe winds to mitigate any potential accidents. Furthermore, we'll be conducting a comprehensive assessment of the ladder providing access to the locked attic space to ensure it meets the highest safety standards. Your feedback underscores the paramount importance of maintaining safety across all aspects of our property.-
  - We understand that preferences vary when it comes to mattress firmness. We'll certainly consider adding mattress toppers to provide more options for our guests' comfort.
  - Despite our regular bug bombing efforts, we acknowledge that unexpected factors, like heavy rainfall, can affect pest activity. We're scheduling an additional cleaning this week to address any lingering issues.
  - We apologize for the oversight regarding the paper towels and will remind our cleaners to ensure all essential items are stocked for our guests' convenience.
  
  Your feedback is invaluable in helping us maintain our high standards, and we appreciate the opportunity to improve. We hope you'll consider returning in the future to experience the enhancements we've made.

• Wedding stay

  5/5

  Place was a last minute booking, it was amazing. Had everything we needed & more to feel right at home.

  *This review was originally posted on Vrbo

• AMAZING HOME!

  5/5

  Beautiful home. Clean, well stocked, comfortable furniture. Great location. Quick easy drive into Gainesville. Would definitely rent again!

• Wedding getaway

  5/5

  We were in town for our son's wedding. We enjoyed the property and exploring the dining options in Gainesville. Really great time

  *This review was originally posted on Vrbo

• Great place

  5/5

  As advertised

  *This review was originally posted on Vrbo