Austin Home w/ 2 Furnished Decks & Lake Views

Reviews

• Review of Feather Trail

  3/5

  Yard was uncared for, no propane for bbq grill, TV instructions in book on coffee table does not match working the TV. Could not get TV to work the 2 days we were there and one of the days was inclement weather and not much we could do outside. The closets were locked and no room to really hang clothes in downstairs rooms. old trailer in driveway. blinds in upstairs room, broken, mirror in master bathroom cracked, tape on ceiling of living room coming off and ceiling cracking. Property overall just needs some tlc.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Chris, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - Thank you for taking the time to share your feedback about your recent stay. We appreciate your insights as they help us identify areas for improvement.
  - I apologize for any inconvenience you experienced during your stay. Regarding the propane tank for the BBQ grill, I offered to have someone come out immediately to address the issue, but you politely declined as you indicated you weren't planning to use it that day. However, please know that we are always available to assist with any concerns or maintenance needs to ensure a comfortable stay for our guests.
  - Regarding the TV instructions, I offered to walk you through the setup process, but you stated it was probably a user error and preferred to troubleshoot it yourself. I apologize for any confusion and appreciate your understanding.
  - Regarding the closet space downstairs, there is a walk-in closet underneath the staircase that provides ample space for hanging clothes. I apologize if this was not clearly communicated, and I will ensure that future guests are aware of this additional storage space.
  - Regarding the broken blind upstairs and the tape on the ceiling, I will address these issues with my cleaning team to ensure they are promptly resolved. Additionally, I apologize for any inconvenience caused by the presence of my personal trailer parked on the property. Rest assured, it does not impact the driveway space, and there is still ample parking available for guests.
  Thank you again for bringing these concerns to my attention. Your feedback is invaluable as we strive to provide a pleasant and comfortable experience for all our guests.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Trip to Austin

  5/5

  It was very nice

  *This review was originally posted on Vrbo

• Trip to Austin

  5/5

  It was very nice

  *This review was originally posted on Vrbo

• Great view on the patio

  5/5

  Nice two story house with a great view on the patio. Quiet neighborhood and a short 25-30 minutes drive to the city of Austin.

  *This review was originally posted on Vrbo

• Great place

  5/5

  We always enjoy renting this house during the holidays. Gorgeous view!

  *This review was originally posted on Vrbo