Lakefront Sharps Chapel Retreat w/ Boat Dock!

Reviews

• 3/5

  Property was as listed, but not handicap friendly.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for sharing your feedback about your stay. While the home is not listed as handicap accessible, the listing does indicate that it includes both an upstairs and downstairs, which require the use of stairs. We understand this may have presented a challenge and sincerely apologize for any inconvenience during your visit. We strive to provide clear and accurate details in our listings so that guests can feel confident the home will meet their needs.

• 4/5

  The host, Kandy was very nice and attentive. The cabin was newer and very clean. The cabin has two bedrooms and the bathroom downstairs, the upstairs was open with a living room and kitchen which was well stocked. The boat ramp was narrow but I launched my pontoon boat easily. The boat dock was very worn out and not safe. The climb up to the cabin was steep and difficult to get to and from. Not for anyone with issues hiking up and down. No walk way to it either. Kandy said she was going to re build the boat dock and move it to a better place for access. Take all your provisions with you, the nearest grocery store is a long way away but a beautiful drive. Over all, we had a nice relaxing stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  We’re glad you appreciated the clean, well-stocked home and were able to enjoy a relaxing stay overall. We followed up with the homeowner after reading your feedback, and they wanted to clarify the following:
  – It seems there was a misunderstanding about the boat docks. The older dock is not for guest use and is scheduled to be removed. We’ve built a new dock for all guests to use, and we share that information before arrival. There’s also a newly designed walkway leading to the correct dock that is easy to navigate. The boat ramp accommodates pontoon boats and is two feet wider than a standard trailer, so most guests can launch without issue.
  – The nearest grocery store is about 20 minutes away, on Norris Lake. We include a map on our listing to set appropriate expectations.
  Thank you for sharing your experience. Your input helps us continue improving for future guests.

• 5/5

• Very Disappointed 😞

  2/5

  The dock was unusable, boards missing, rotten boards with holes, slanted decking and very unsafe. No walkway to the dock. One of the mounts to the center section of the dock was broke which that section was floating around which made it unusable. The slide is not as shown on vrbo site. Its facing towards the bank and you would slide right into the 2 ft of water and bank. No firepit only a huge tree stump that they were burning. No grill. Owner said it broke the weekend before. Water comes out of shower. Only had 4 bath towels for 4 of us for 2 days. Had to use 2 of them to dry all water from shower off floor. Tv did not work. Talked to owner and they didnt know how to make it work. Cabinet doors were falling off in kitchen. Ashes from tree stump burning was flying on back deck so was not able to sit back there. Had to cook hotdogs and hamburgers on stove and eat in kitchen since we had no grill and the ashes were falling on us which sucked that we couldnt enjoy the lake veiw and spend time outside. When we left we had to put the garbage on top of can and aroudn it because they never took the trash out that was in there when we got there. You have to walk through grass to get to vehicles because the small broken stepping stones were unsafe (good way to twist an ankle). Only positives was the owner Kandy was nice and her friends that were staying there and the inside of home was pretty and decorated nicely. The dock is nothing and looks nothing like the vrbo site pics. Very unsafe

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Racheal, thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We followed up with the owner after reading your feedback, who'd like to address a few of your concerns:
  - Dock & Outdoor Amenities: We apologize for any confusion regarding the dock. The older dock was not intended for use, and we regret if this was unclear. We will ensure our listing reflects the correct dock information. The grill was unfortunately damaged just prior to your stay, and we offered a different grill, which you politely declined.
  - Towels & Shower: We provide an initial supply of towels for guests, and we regret any inconvenience caused. We will also inspect the shower to ensure proper functionality.
  - Trash & Walkways: We will review our waste management schedule and assess the stepping stones to improve accessibility and safety.
  - Communication: We encourage guests to reach out during their stay so we can promptly address any concerns.
  We appreciate your feedback as it helps us improve the experience for future guests.

• John and Lisa B

  4/5

  The house is nice and well furnished. Kandy was a nice host. When the lake is at full pool the walk to the boat slip would be very easy. We took two dogs and typically its hard to find places that allow pets on Norris. There was a large yard to take them outside. The east end of Norris has a lot less boat traffic .

  *This review was originally posted on Vrbo