Mtn-View Cabin w/ Hot Tub in Sevierville!

Reviews

• Beautiful Property but

  3/5

  The property this cabin sits on is gorgeous, with beautiful views of the mountains. We loved how secluded it felt. Overall we had an enjoyable and comfortable stay, but were left disappointed that some of the amenities weren’t functional. When we went to use the hot tub it had low water, debris, and a musty smell. We contacted the property manager and she did send someone right away to drain and refill it. However, we were never able to get the hot tub to heat up after trying to run it for quite a while. At that point we just let it be because we wouldn’t have another opportunity to use it during our stay. The next morning it was chilly and we tried to turn on the gas fireplace, but it wouldn’t light. I again reached out to the property manager over text but never got any response. We reached out again about both issues after checking out so hopefully they will correct these issues for future guests.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Aaren, the right vacation home is everything, so we're disappointed that some of the amenities fell short during your stay. After reading your feedback, we reached out to the homeowner, and they'd like to share the following:
  
  -The hot tub does require a few hours to fully heat after being refilled, and we apologize that this timing may not have worked with your schedule.
  -The gas fireplace pilot occasionally needs re-igniting. While the property manager was not aware of the issue during your stay, the homeowner ensures it can be quickly addressed if notified.
  -The homeowner sent a Welcome Text with their contact information, so please feel free to reach out directly for any issues in the future to ensure prompt assistance.
  
  We truly value your feedback and are committed to providing the best experience for future guests. Thank you again, and we hope to have the opportunity to host you for an even better stay next time!

• We absolutely loved our stay here! Everything we needed! And loved seeing the bears!

  5/5

• Great cabin and lication

  5/5

  The cabin location is very private and peaceful but also very convenient to most destinations. We loved the sun room and watching the wildlife outside. The owner and staff was very responsive and ensured our stay was perfect. I highly recommend this property and hope to stay there again!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hi Deborah, it’s wonderful that you enjoyed your stay at Smoky's Treehouse! We’d love to welcome you back again soon. Thanks for choosing to stay with us!"

• Mountain view

  5/5

  We stayed at the cabin with our entire family - a one year old, three year old, and six adults. The cabin was spacious, but cozy. It was accommodating to have a bedroom downstairs so we didn’t have to go up and down with the littles. The deck has an incredible view of the mountains. We enjoyed the enclosed deck and back game room, which was also very cozy. The hot tub worked well

  A note that we stayed during the path of hurricane Helene and had no issues with leaks or it being loud. It was safe and sturdy.

  We would definitely stay again if we came back to TN!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hi Heather, we're thrilled you enjoyed your stay at Smoky's Treehouse and we'd love to have you back again soon! Thanks for taking the time to share your experience."

• Family Fun

  5/5

  Clean and comfortable property. Well equipped kitchen. Quiet area but close to everything.

  *This review was originally posted on Vrbo