'Just Fur Relaxin' Sevierville Cabin w/ Hot Tub!

Reviews

• Terrible driveway!

  1/5

  Horrible! I have been waiting to do my review because they working on processing my refund or credit. I know the terrain in the Smokies very well, been coming here since I was 4! The driveway was a steep paved drop straightdown to washed out gravel. My car could not make it without scrapping the bottom! Just bought the car and was not going to tear it up! Numerous phone calls, texts back in forth and no one to come to our rescue with a transfer property, a truck to dump some gravel, nothing! We had 4 people...a 2yr old, and an elderly mother that needed a place to roam and go to bed!! Finally i had to shell out some more money to get a hotel room...thank God there was one available!!! Still waiting to hear on the refund or even a credit! Not VRBO'S fault, i guess it would be the company that manges the property EVOLVE! It was horrible and a nightmare that I dont want to ever relive!!!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jess, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - We have not received any other recent complaints about the driveway, but we understand your concern. When we inspected it, we were able to access the property using the right side of the driveway, though we did notice the left side required more gravel.
  - A full refund has been processed to address the inconvenience you experienced.
  We truly go above and beyond for our guests and are confident that future guests will have excellent stays!

• Review ratings

  3/5

  The grass was horrible. Needed cut weeks before. Poison ivy everywhere

  Hot tub door falling off. Cabin was fine. Grill was burned out

  Manager's Response:

  Hi Francelia, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - The lawn care team has been notified about the grass and poison ivy, and we will ensure it is maintained properly going forward.
  - We apologize for the hot tub door issue and will have it repaired immediately.
  - The grill will be inspected and replaced if necessary to ensure it meets our guests' needs.
  - Thank you for your insight, and we hope to have the opportunity to host you again soon!

• Christmas cabin

  4/5

  Great little cabin the only ding is at the showerhead was broken

  *This review was originally posted on Vrbo

• Not ideal neighborhood

  3/5

  Cabin is in a messy neighborhood, didn't really feel safe there, wouldn't go back

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi John, we followed up with the homeowner after reading your feedback, and they wanted to share the following: We strive to ensure that our guests have a positive experience with us and provide high standards of hospitality. There is a cabin resort located up the hill and our property is situated on a corner lot leading up to the resort. We've never encountered any issues with the neighborhood and guests can be confident that the area is safe and welcoming. We truly go above and beyond for our guests, and we look forward to future guests experiencing excellent stays!

• Nice Cabin for two

  4/5

  The Cabin is a great 2 bedroom home, nicely decorated. The online pictures of the exterior are outdated. The driveway needs maintenance.

  *This review was originally posted on Vrbo