Log Cabin Studio in Sevierville w/ Deck & Hot Tub!

Reviews

• It could have been better

  3/5

  When we arrived, while I was getting the code off of my phone, my guy got out of car and was immediately attacked by these red hornets who had a nest on the left corner of house. After contacting the owner she advised us to stay in the house or use hornet spray. If you are allergic to those type of things do not stay here, they are all over. You can tell the cleaner does not do a good job, or at least in cleaning up spider webs etc. my guy ended up cleaning the spider webs and having a builder from next door come spray the hornets nest. My guy was stung, which he ended up not feeling good the whole next day. We looked at the hot tub, it had not been cleaned out, and after the hornets, we decided not to use it. The inside was nice and cozy, but if you are over 150, you will have a hard time sleeping next to each other in the bed. There is no strong water pressure in the kitchen sink. If you are going to cook, which we did, make sure you buy a little foil pan for like biscuits etc. Bring bug spray to, because just sitting on front porch, I got bit by mosquitoes. It is a peaceful place. Nobody is around, which is good. A good note is Uber eats will deliver up on the mountain. When leaving the cabin, use the road to the left, it will be safer. We had a car and did ok, but I would recommend a suv or truck. I just got discouraged when the owner just kind of disregarded him getting stung. If he had been allergic, your a long way away from things. I came here cause I wanted my guy to be in nature and mountains. That part was perfect. But we did not get to enjoy our trip as much as I had hoped. I will not stay here again, when back in town.

  Manager's Response:

  Hi Michele, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We were disappointed to hear your stay didn't fully meet your expectations and want to take a moment to address your concerns.
  - We sincerely apologize if it appeared that we were not taking your concerns seriously. Given our property's mountainous location, critters are a natural presence in the vicinity. As a preventative measure, we collaborate with a professional pest control company that conducts monthly treatments on the premises. Regrettably, despite these efforts, hornets occasionally manage to establish nests between treatments. The presence of the hornet's nest came to our attention at an inconvenient time in the evening, making immediate resolution unfeasible. However, we swiftly arranged for our maintenance team to address the issue and remove the nest the following morning. To provide an additional means of addressing such situations, we have also placed hornet repellent within the property for direct application. We truly value your comfort and satisfaction and are sorry for any disruption this incident may have caused during your stay.
  - We use a cleaning service to have the home professionally cleaned before each guest stay and wish you had brought this to our attention. We have since followed up with our cleaning team to ensure they pay closer attention to detail so future guests do not share the same experience. In addition, we were surprised to hear your concerns with the hot tub as we ensure this is cleaned in between each guest's stay for cleanliness and sanitization purposes. We will further investigate.
  - We were confused by your comments, " if you are over 150, you will have a hard time sleeping next to each other in the bed." We take our listing accuracy seriously and confirm we advertise a queen size bed and a futon for our guest's use.
  - After being made aware of your concerns with the water pressure, we had our maintenance team address and remedy the issue, we're sorry for any inconvenience this may have caused you during your stay. In addition, the kitchen is fully equipped with plenty of kitchenware and utensils, so we were surprised to hear you mention needing a foil pan.
  - Although the road to the property is a gravel roadway, it can be accessed with ease by car, but would not suggest a low-sitting vehicle. During the winter months, we would recommend a 4-wheel drive due to the terrain and snow.
  Thanks for letting us know about your stay!

• Not impressed

  2/5

  I read reviews before booking but I thought since 2021 the hottub jets would be fixed they were not. The chairs on the deck were chained down couldn't sit next to each other. Not secluded at all construction and barking dogs right next to cabin and no view from hot tub even if the jets worked. And the view from the deck is the gravel/mudd road.

• Cute, clean cabin!

  5/5

  This was a very pleasant stay for us, the owners had Christmas lights strung up (mid-December) which was a very pleasant, personal touch! We enjoyed our stay here.

• Nice remote cabin

  4/5

  Nice small cabin. Very private. Paved road leading to cabin made things more interesting and a little more signage would have made it easier to find. Overall very clean and owner was helpful and easy to get a hold of when called. Enjoyed our stay.

  *This review was originally posted on Vrbo

• Quiet and cozy

  4/5

  This was our first trip to the area. Finding the cabin was tricky as it is not well marked and the narrow road was at best, very ruff and narrow. If you have an SUV it would be better than our car which set low to the ground. The cabin is worth the ride up the side of the mountain. One thing thing that made me nervous about the cabin is the wood boring bees that really like the cabin as well.The hot tub only had half the jets working but we still enjoyed it despite that.The bed was comfortable but the couch not so much. It was clean and if you're looking for a quiet place, away from everything, this is it.

  *This review was originally posted on Vrbo