Pigeon Forge Getaway w/ Covered Patio & Hot Tub!

Reviews

• Nothing as described

  1/5

  The pool table is not full size and cannot be used because the pockets are busted out and causes the ball to go over the balcony. The lock chain on the front door is broken and unable to be used; we had children sleeping in this room. The fan in the living room and king bedroom downstairs cannot be used because they are inoperative and about to fall. They are un level as well. The queen bedroom had a fan in the closet that didn’t work either. The oven door had some white streaks down the front that clearly has been there for some time that was gross. The outside was nasty, gutters overflowing with entire trees growing out of them, bag of concrete laying on the step as soon as you walk up. Trash all over under the porch, black mold in the bathroom ceiling. The Upstairs tv came on but had to be unplugged to turn off. The hot tub was not only gross but was on a deck not structurally sufficient causing the boards to start bowing .literally looked like it would cave in at any moment. No way this is safe- we didn’t use this feature because this was a huge safety issue. We brought all these issues to managements attention and they didn’t seem to care. .

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for sharing your feedback. We genuinely appreciate all guest input as it helps us improve and enhance the experience for future visitors. I’d like to take this opportunity to address some of the concerns you mentioned for clarification.
  
  You reached out on the first night regarding the pool table not being standard size, and I responded promptly. However, additional concerns were not communicated until after your stay. While I always encourage guests to notify us of any issues during their visit so we can address them immediately, I understand there may have been some miscommunication.
  
  Regarding your specific concerns:
  
  Pool Table: It is noted in the listing that the table is not full-size but is functional. We were unaware of any issues with the pockets prior to your stay, and we are now inspecting it to ensure everything is in working order.
  
  Front Door Chain: This has been noted for immediate repair to ensure guest comfort and security.
  
  Ceiling Fans: One fan was stored in the closet and not intended for use. The operational fans are being inspected and will be replaced if needed.
  
  Oven Door: The streaks are between the glass panels and cannot be cleaned without dismantling the door, but I assure you this does not reflect a cleanliness issue.
  
  Exterior Maintenance: We perform regular maintenance, but I will review the gutters and grounds to ensure they meet our standards.
  
  Hot Tub and Deck: Safety is a top priority, and while the deck is inspected regularly, I’ve scheduled an additional review to confirm everything remains in good condition.
  
  I want to assure you that your feedback has been taken seriously, and I am addressing the pertinent concerns promptly. That said, some points, such as the ice melt on the steps, are safety measures we put in place for the well-being of our guests.
  
  It’s also important to note that addressing these issues proactively during your stay would have allowed us to resolve them immediately. I always encourage open communication to ensure our guests have the best experience possible.
  
  Thank you again for sharing your thoughts. Your feedback is invaluable, and I’m committed to ensuring future guests continue to have enjoyable and comfortable stays.

• Amazing

  5/5

  We arrived to a very clean cabin. We had another couple with us and there was plenty of room. The directions to the cabin were spot on. It was very close to the main parkway. We are planning another trip maybe next year with our church, so we could be looking at a bigger cabin to accommodate our large group. We will book again with evolve for a future stay.

• Nice stay

  3/5

  It was a nice stay

  *This review was originally posted on Vrbo

• It was okay

  3/5

  The cabin itself is okay. We made a deciding factor to stay at this particular cabin due to the description of being in walking distance to the trolly station, which is .08 mile from the cabin (which is in walking distance) however, you are up the mountain a little bit. So you are walking down and up curvy road with no side walk, I wouldn’t say it would be a safe walk. The cleaning crew was still there when we tried to check in, once I knocked on the door at 4:30 they rushed to clean everything else, the hut tub was not clean. It was obvious they did change the water. It was cloudy and dirty so we did not get to use this. I wouldn’t have minded waiting for the cabin to be cleaned properly, specially with a cleaning fee. None of the TVs are easy to work, could not get the cable to work on any of them. Was just kind of a let down for us.

  All together, the cabin itself was nice and the location of being close to town was great. Just wish we would have had a better experience.

  *This review was originally posted on Vrbo

• Great getaway

  5/5

  We enjoyed our stay in pigeon Forge, this cabin is close to everything but secluded at the same time.

  *This review was originally posted on Vrbo