Gatlinburg Vacation Rental w/ Hot Tub & Game Room!

Reviews

• Other than TV not working and the beds were too ferm for us to get comfortable it was great.

  4/5

  The view was great the cabin was clean and spacious. The only problems my wife and I had were that we could not get the TV to work properly and the beds were just too ferm for us to get a comfortable nights sleep. Otherwise everything was great.

• It was okay.

  2/5

  The cabin was a bit outdated and run down. Would be a good place for adults but wouldn’t recommend bringing young kids. The jets in the hot tub didn’t work and a few of the chairs on deck looked like they were about to break. For the price I think I would have rather stayed elsewhere.

  *This review was originally posted on Vrbo

• Beautiful Place, However I’m need of maintenance

  2/5

  The place was beautiful but the place is in need of some maintenance from the hot tub not being operational and board to it being left screws facing up and child stepping on it, to staples sticking up in the carpet which was felt every time you went to a hard floored room, a metal Hoop around the beam of which was very sharp and would cut/scrape legs passing to go sit at the table or just passing by, none of the doors in the home shut properly or at all in certain cases also there where screws missing in the staircase up-to the children’s loft of which was rickety probably do to missing screws. The information was also misleading as to child friendly the only child friendly asset was the games table and bunk beds which could only be got to by said staircase overall just unsafe.

  Positive:

  Negative:

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Amber, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We're sorry to hear your stay did not fully meet your expectations. We strive to provide our guests with a great guest experience, so we were disappointed to hear your feedback.
  - We were unaware of any issues or concerns during your stay and wish you had reached out to the Guest Contact. We would have promptly responded and immediately addressed any concerns you may have had to ensure an enjoyable, comfortable stay. We appreciate you bringing these to our attention, we will further investigate and take the necessary steps to ensure future guests do not share the same experience.
  Thank you again for providing such valuable feedback.