Gatlinburg Group Getaway w/ Hot Tub + Porch!

Reviews

• Gatlinburg Getaway

  3/5

  Our stay at this property had its ups and downs. The property's stream side location was amazing! Our children loved playing in it daily after adventuring out. It was also close to downtown Gatlinburg, & not far from white water rafting locations while still being far enough out of all the action to be a quiet retreat. The house itself was clean & good for accommodating 2 sets of elderly parents due to it being on one floor. The kids enjoyed having their own play & sleeping area. However, that is where where it the pros end. From our first entry to the home, it smelled very musty & the air handler in the main living room was rattling & blasting loudly. The bedroom walls are very thin! You could hear coughs and snores from the rooms next door & down the hall as if you were in the same room! In the bunkroom, the fooseball table needs to have the handles replaced, as there are sharp edges on the metal handles. The fixtures in the master bathroom showers were falling apart & you could not regulate the temperature for the shower well because of this. The shower floor in the bathroom within the laundry area needs some non-skid flooring protection, as my elderly father slid while taking a shower due to its slippery nature. The kitchen is not fully-equipped, there are many dishes and cups but cooking utensils, measuring cups, etc are not there. The air handler rattled loudly & you had speak loudly while in the living room to speak to each other. The spa was cloudy.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Alaina, We want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -We apologize for the musty smell. Being in the National Forest, our home is surrounded by trees and wilderness. The smell might be due to doors or windows being left open. The air handler is new, but we've sent a technician to inspect it. Maintenance will also replace the Foosball table handles.
  -There are several non-slip mats for the tubs and showers located under the sinks; I apologize if the guests didn't notice them. The kitchen is usually well-stocked, but occasionally utensils may get thrown away. We have a fully functioning dishwasher with quick cycles for convenience in case of a shortage of clean dishes. I hope this feature was helpful for the guests.
  Thank you again for providing such valuable feedback.

• Family vacay

  3/5

  Large older house with some plumbing and well issue.took 12 hours or so to get issues fixed and 3 or. 4 phone calls.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi John, The homeowners were saddened to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  - This home relies on a septic system, a delicate setup prone to disruption. Upon learning of an issue, we promptly arranged for repairs within 12 hours, even on a weekend.
  - There are multiple other bathrooms that were fully functioning and not affected by the plumbing issues.
  - The home is older and we work meticulously to keep it maintained.
  Thank you for taking the time to leave a review. Your feedback is important to us, and we appreciate the opportunity to address these concerns.*

• Spring Break

  5/5

  Arrangements and booking was very easy. The property was as stated in the description.

  5 bedrooms was perfect for our family of 12. The kids enjoyed their bedroom with games and plenty of room to play.

  We took our dogs and the Brittany loved running around the property and playing in the stream in the back.

  Heating/cooling and all appliances worked perfectly. The only small complaint was that the cooking skillets were still greasy when we took them out to use them but we would have washed them regardless.

  A storm with high wind came through one night and knocked a small tree into the power line over the parking spot, and a much larger tree on the side of the driveway got blown over slightly. It ended up leaning against some other trees and the base started pushing up on the driveway. Called to let them know and we were contacted promptly. No damage to vehicles or property.

  Overall a great stay and we would certainly book again as this home is great for a large family.

  *This review was originally posted on Vrbo

• Great house on the river

  5/5

  We loved this house. All on one level.. plenty of space for 16 of us. The kids room was a hit! They all loved it. 8 of them in there. The bunk beds are a little wobbly and made some squeeking. So the bigger kids took the bottoms. The hottub was a huge success. I loved all the sliding glass doors to access the river. The kids had a blast walking on the rocks and wading in. The swing set needs repair. I don't want to say take it down because the little kids loved it. But it needs some reinforcing. We have some handy men and if we had tools would have screwed some extra boards on forsure. But we will be back forsure!

  *This review was originally posted on Vrbo

• Great house on the river

  5/5

  We loved this house. All on one level.. plenty of space for 16 of us. The kids room was a hit! They all loved it. 8 of them in there. The bunk beds are a little wobbly and made some squeeking. So the bigger kids took the bottoms. The hottub was a huge success. I loved all the sliding glass doors to access the river. The kids had a blast walking on the rocks and wading in. The swing set needs repair. I don't want to say take it down because the little kids loved it. But it needs some reinforcing. We have some handy men and if we had tools would have screwed some extra boards on forsure. But we will be back forsure!

  *This review was originally posted on Vrbo