A-Frame Gatlinburg Cabin w/ Deck & Private Hot Tub

Reviews

• 2/5

  Cabin was not clean upon arrival.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for sharing your feedback. We’re sorry to hear that the cabin did not meet your expectations upon arrival. We followed up with the owner, who would like to address the following:
  - We took your concerns seriously and addressed them promptly during your stay. While our team completed inspections prior to arrival, we chose to provide a partial refund in good faith to acknowledge your experience.
  We appreciate your feedback and are continuing to refine and improve the home to ensure a positive experience for future guests.

• Gatlinburg

  4/5

  The cabin was old, musty and dusty. Had a good time but they need to do a deep clean of the cabin.

  *This review was originally posted on Vrbo

  Manager's Response:

  "From the owner: Thank you for taking the time to share your feedback. I’m glad you had a good time and appreciate you choosing to stay with us. The cabin has a classic character, and we continue investing in thoughtful updates and care to enhance comfort while preserving its charm. I appreciate your comments and hope to have the opportunity to welcome you back again in the future."

• Cozy Cabin

  5/5

  We enjoyed our stay at this cozy cabin. Definitely gives you the mountain living vibes. Hot tub was so relaxing! Our guest contact Ashlee was so sweet and attentive. Only tips I would give is, provide more towels, games for evening entertainment and the cabin was clean but could definitely use a good deep clean.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner: "Sara, thank you so much for the 5-star rating and the kind words. We love providing a great getaway for our guests and were delighted to hear you enjoyed your stay. Thanks for the tips; we will consider them going forward. We look forward to hosting you again in the future."

• Beautiful Cabin to Relax In and Reconnect with the One You Love..

  5/5

  My husband and I needed a Cozy place to Relax and Unwind. This Cabin was the Perfect Choice. We enjoyed the beauty of the Mountains covered in Fall Foliage. Saw Families of Deer. Listened to our Favorite Music. The cabin’s only 5 minutes from Downtown Gatlinburg making Dining and Browsing easy and fun. One day we were Rained In but the relaxing Hot Tub made it our Favorite Day. Book this lovely Cabin and feel the joy of unwinding with the Ones.you Love..

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner: "Angela, thank you for your incredible feedback. Your comments are exactly what we aim for from our guests. We strive to provide a relaxing place to unwind, and it sounds like you guys took full advantage of that. We take pride in being so near downtown, and I'm sure our location plays a large part in why we stay booked months in advance. We look forward to welcoming you back soon. Safe travels."

• Nice Place

  4/5

  We really enjoyed our stay at this cabin and we got to see a bear almost every day. The only two things that were odd/dissatisfying were the lighting situation, and the washer. With the lighting, there were a lot of switches that either did nothing, or you weren’t sure what it turned on or off. Maybe having them labeled could be more beneficial for the guests to understand what they do. As for the washer… while it was very convenient to have, I had to disinfect and scrub the whole thing. It was full of mold towards the top. So I’m not sure who’s been “cleaning” it, but it was poorly done. Communication was about a 7/10. The host was very quick to message me about the cleaning service taking longer than expected, and I appreciated the heads up. But when I sent a text about the fan constantly running in the living room and asked how to turn it off, I never got a reply… so I think more cleanliness, and communication is needed. All in all, we had a nice time!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Ashley, we shared your review with the homeowner, who provided the following response:
  
  -Thank you so much for your thoughtful comments. We’re delighted that you had the opportunity to spot our resident bear family during your stay—such a special experience!
  
  -We sincerely apologize for the cleanliness issues with the washer and want to assure you that we take your concerns seriously. We are already implementing improvements to address these matters.
  
  -We appreciate your feedback on the switches. While removing them isn’t feasible due to the cabin’s wood construction, we plan to label them to reduce confusion.
  
  -We were not aware of the fan issue prior to your stay, but we truly appreciate you bringing it to our attention. Rest assured, we will take the necessary steps to resolve it and ensure it’s addressed for future guests.
  
  Thank you for choosing our cabin. We look forward to hosting you again and providing an even better experience.