'Cumberland Cottage' - 2 Blocks to Downtown Dover!

Reviews

• Old Carriage House

  4/5

  Interesting history, we were told by locals that this is the old carriage house built as part of a plantation. The nearby plantation house burned down, but the modified carriage house was fine. Downstairs has very low ceilings, upstairs has 2 bedrooms and a living room with a bed in it. It all needs a really good dusting.

  *This review was originally posted on Vrbo

• Great

  5/5

  Great house

• Don’t be fooled

  1/5

  While convenient to downtown, we were disappointed to arrive to an unclean property. There were muddy tracks inside, dead bugs on the floor, and cobwebs on all the downstairs furniture, in addition to WiFi that did not work. I texted and called the owner contact as well as the management company, but did not get any responses.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Matt, we're sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We are sorry for the muddy shoe prints you encountered. Given the recent rainy weather, it is possible that anyone entering the property may have inadvertently caused this issue.
  - Regarding the spider web on one of the chairs, we sincerely apologize for any inconvenience it caused during your stay. We strive to maintain a clean and comfortable environment, and we appreciate you bringing this to our attention.
  - Ladybugs are quite common in the location. While we understand that their presence may not be preferable for some guests, it is a natural occurrence that can happen despite our best efforts.
  - As soon as we were made aware of the issue with the Wifi, we promptly contacted our internet service provider. They addressed the problem, and the Wifi was repaired the following morning.
  We appreciate you sharing your review with us.

• No response from host when we needed to reschedule

  1/5

  I emailed the contact given to us to try to reschedule our stay as a job had canceled and the did not respond and charged full price for the stay. I paid extra for the insurance in the event the trip fell through.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sarah, thanks for taking the time to leave a review. We would like to clarify that we never received your request to reschedule your reservation. The homeowner and the guest contact did not receive your request either. Otherwise, we would have accommodated your request as much as possible.
  Thanks again for sharing your feedback.

• Family Gathering

  5/5

  Once a year we have our kids and grandkid meet in the winter in Dover, TN. Our oldest child lives there. It is a great opportunity to have all the cousins spend time together as they live far apart. This place serves our needs well.

  *This review was originally posted on Vrbo