Updated Bristol Retreat ~ 2 Miles to Downtown!

Reviews

• Terrible

  1/5

  Let's start off with the positive. Very clean and attractive small home close to the town center.

  The negative. If you like being monitored, then this is the place for you. Within 3 hours of checking in we received a very curt email stating that we were in violation of the rental agreement for occupancy and that we had one hour to respond. Apparently the owner watches you through the doorbell cam. My son and his girlfriend had stopped by the home to eat dinner with us that evening and instead of calling to understand the situation it was easier for them to send a nasty gram. We called the management company and was unable to reach the individual responsible for the email (as another reviewer stated). The following afternoon is when we finally received a reply and we informed them that there had been no hot water since we arrived. This issue was never addressed or corrected so we spent three days without showers or any hot water. Also the heating system was difficult to use (as another reviewer stated).

  In short, I stated my surprise and displeasure at being monitored, whether they have the right to do so or not is a creepy and unsettling feeling knowing that someone is watching you. Also the lack of concern or desire to correct a deficiency by the owner and management is also unacceptable.

  All in all, a horrible experience.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Anthony, we're sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We apologize if you felt monitored during your stay. It is our responsibility to ensure that all guests adhere to the house rules, including the maximum occupancy. We strive to communicate these clearly before booking.
  - Regarding the water heater issue, as soon as we were made aware, we provided troubleshooting instructions and had it repaired the next day after your departure.
  - The HVAC system is not difficult to use, but we're sorry to hear you felt otherwise.
  Thank you for taking the time to share your feedback.

• Comfy

  5/5

  Just one thing..could not operate the heater and contacted our lady and she nevrr answered me i just ram wall heater in the bathrroom but othrr than that it was PERFECT

  *This review was originally posted on Vrbo

• very satisfied

  5/5

  Just what we were looking for!

  Great price,location and homelike!

  Much more comfortable than staying at a hotel.

  Would have liked to have something to put our luggage on besides the floor, other than that... everything was perfect!

  Would definitely stay again!

• Nice weekend

  4/5

  Good location. Close to attractions. Clean home. Hardly enough comfy seating for evening relaxing and there was just 3 of us. Overall good tho!

  *This review was originally posted on Vrbo

• Dresser

  4/5

  It would have been nice if there was a grab bar to get in and out of the shower. Also a dresser or shelves would have been nice so we didn't have to live out of our suitcase on the floor. Otherwise very nice

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Dianna, the owner asked us to pass along the following: "Thank you for your recommendations. We have placed luggage racks in both bedrooms to satisfy this concern. We will have a grab bar installed as well."