Rapid City Home w/ Patio by Canyon Lake Park!

Reviews

• Disappointing stay

  2/5

  We were excited for our stay, but unfortunately, it did not meet expectations. Upon arrival, we immediately noticed that the house wasn’t as clean as it should have been. Dust was visible on the floorboards and decor, and the entire place had a dusty smell. The sheets didn’t feel fresh, which made us question the cleanliness of the entire property.Additionally, there weren’t enough towels for both the hot tub and showers, which was inconvenient. Speaking of the hot tub, it wasn’t warm when we arrived, and while it eventually warmed up, it wasn’t quite as relaxing as we’d hoped.The backyard in the listing photos looked inviting, but in reality, it didn’t match what we saw in person. The house itself also felt smaller than it appeared in the pictures, and the upstairs steps were concerning—they felt soft and unstable, almost as if they were rotating underfoot.Overall, while the house had potential, the lack of cleanliness, misleading photos, and maintenance issues made our stay less enjoyable than we had hoped.

  *This review was originally posted on Vrbo

• Should not be for 8 people.

  2/5

  There was no response from the contact person. I called and texted the number provided. Still nobody has returned calls or responded to messages. The snow was a factor and nobody came to shovel nor was there a shovel there. Disappointed as I paid a service fee but they wanted us to clean up. All in all we will not recommend it.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Mary, we’re sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We were surprised to hear about the communication issue, as we didn’t receive any missed calls or messages and confirmed the contact number is working correctly.
  - A snow shovel is stored on the porch for guest use, and we’ll double-check that it’s visible and easy to find moving forward.
  - The checkout instructions ask guests to leave the home as they found it, while the cleaning team handles all standard turnover tasks like floors, bathrooms, and linens. That said, we’ll review the instructions to make sure expectations are as clear as possible.
  Thanks again, and we hope that you keep us in mind for your future travels.

• Work Stay

  5/5

  Choose this house as it was close to where we were working. Great location, east to navigate. Very Clean.

  *This review was originally posted on Vrbo

• Vacation

  4/5

  Cute, old farmhouse

  *This review was originally posted on Vrbo

• Not Tub

  4/5

  The hot tub was absolutely disgusting!!! If you go do not use!! Probably legionella!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Marcia, we shared your review with the homeowner, who provided the following response: The hot tub is consistently maintained with appropriate chlorine levels to effectively eliminate germs and bacteria, ensuring a safe experience for all guests. Currently, the main circulating pump is not operational due to a broken control panel. A replacement has already been ordered, and we’re happy to share that the repair of the hot tub has also been successfully completed. It is now fully operational and ready for use, apologize for any inconvenience this may have caused and appreciate your understanding as we worked to resolve this issue promptly. Thank you for taking the time to leave your review. We truly appreciate your feedback!