Rapid City Vacation Home w/ Wraparound Deck!

Reviews

• Awesome, beautiful property!

  5/5

  Seamless check in. Spacious and well-appointed kitchen. Beautiful views. Close to great hiking at many national parks and forests.

  *This review was originally posted on Vrbo

• Vacation

  5/5

  It was a very relaxing place to stay. Had everything we needed. Great proximity to Badlands, Mt. Rushmore, Custer state park, and other points of interest. The only possible drawback is that the house does not have central air. It did have a wall unit and a window air conditioner in one of the bedrooms. We stayed in August and without central air the upstairs bedroom became warm. If we opened the windows in the evening it helped.

  *This review was originally posted on Vrbo

• Fantastic place!

  5/5

  Fabulous owner

  Clean, comfortable, has everything you need.

  Owner has vast knowledge of area which is great

  This place is centrally located to attractions

  Would rent again

  *This review was originally posted on Vrbo

• Cute Ranch Home

  4/5

  We had a good experience at this cute ranch home. You can tell they’ve put effort into updating the home to make it comfortable. There was plenty of parking, it was quiet even though it’s close to the highway, and clean. Check in and check out was very easy too. I recommend staying here!

  *This review was originally posted on Vrbo

• Convenient location but won’t be returning

  2/5

  The property listing was a fairly accurate representation of the home but there were some surprises. The main level contains 1 bedroom and 1 bath which is fine but the layout lacks functionality. The bedroom cannot be accessed without first entering the bathroom which has no lock on the door.

  We were also disappointed when we arrived to find nests above the deck and patio furniture covered in bird droppings. Then I was somewhat stunned when I read a notice on the fridge explaining how the property owners welcome the presence of birds and bats around and even on the home and expect you to do the same. “…please excuse their waste, don’t leave the doors open and enjoy sharing this home on the range.”

  On our last night we found mouse droppings on the kitchen counter and as we left the next morning, there were bats clinging to the brick inches away from the front door. Sorry. We enjoy critters around the property. We just don’t want to share the house with them.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Trent, thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. We followed up with the homeowner after reading your review, and they wanted to share the following:
  -We're sorry to hear that the layout of the main level was not to your satisfaction. We appreciate your suggestion and will add a lock to the bathroom door to improve functionality and privacy.
  -We apologize for the bird droppings on the deck and patio furniture. The property is situated on 150 acres in the country, and while we strive to keep the immediate area around the house clean, wildlife activity can sometimes be higher than usual. We will increase our efforts to ensure these areas are cleaned thoroughly before each guest's arrival.
  -We regret that you encountered mouse droppings in the kitchen. This issue was not reported to us during your stay, but we immediately addressed it upon learning of it. We believe the situation was due to an open door during the cleaning routine prior to your check-in. We understand this is not acceptable and have taken steps to mitigate such issues in the future.
  -Regarding the presence of bats, the house is located in a rural area, and the presence of wildlife, including birds and bats, is part of the natural environment. We have included a notice to inform guests and apologize if this was not made clear beforehand. We understand that not all guests may feel comfortable with this aspect of country living. However, most guests are intrigued by the animal activity around the home and have shared very positive feedback.
  -We value your response about the overall experience and your disappointment. We offered compensation for the inconvenience you experienced with the mice and are open to discussing further if you feel additional compensation is warranted.
  Thank you again for your feedback. We will continue to work to keep the property clean and comfortable for our guests to enjoy and take advantage of its ideal location to all the major attractions around the Black Hills.